CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Speakwise: iPhone-first AI note taker that records in-person conversations and turns them into transcripts, summaries, and action items with Notion sync. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Speakwise when capturing field or site meetings for recruiters, agents, and managers matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
iPhone-first AI note taker that records in-person conversations and turns them into transcripts, summaries, and action items with Notion sync.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Speakwise is an iPhone-focused AI voice recorder and note taker designed for capturing in-person meetings and conversations. Users tap record to capture audio directly from the iPhone microphone, without joining a video call or adding a meeting bot, and the app produces voice-to-text transcripts in a wide range of languages along with AI-generated summaries, key decisions, and extracted action items. It supports offline recording so conversations can be captured in areas without connectivity, keeps a searchable archive of past transcripts, and syncs captured notes to Notion for downstream organization. Speakwise positions itself for professionals who hold frequent face-to-face conversations and need hands-free documentation, including consultants, recruiters, real estate agents, construction managers, and executives, as well as people who want a personal knowledge record of meetings on the go. Because it is built natively for iOS and captures from the device microphone rather than the meeting platform, it is oriented toward in-room and mobile use rather than automated bot capture of remote video calls; an Android version is not offered. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Speakwise is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Speakwise |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Direct iPhone microphone recording with no bot or video-call join required |
| Standout feature | Searchable transcripts of agent-customer interactions | Voice-to-text transcription across many languages |
| Team usage | Sentiment and emotion analysis | AI-generated summaries, decisions, and action items |
| Integrations | Automated agent scorecards | Offline recording for low-connectivity environments |
| Languages & capture | Silence and overtalk detection | Notion integration for syncing notes |
| Best-fit workflow | Custom analytics and reporting | Searchable transcript archive |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Speakwise
Choose Speakwise if you need recording in-person client or sales conversations hands-free — strengths include strong fit for in-person meetings and mobile capture.
CallFinder
Speakwise
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Speakwise is strong for recording in-person client or sales conversations hands-free. Both transcribe and summarize meetings.
CallFinder is custom pricing and Speakwise is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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