CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Scriptli: Swiss AI transcription tool specialising in Swiss German audio, with output formats including meeting notes, summaries and verbatim transcripts. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Scriptli when generating shareable meeting notes with actions and decisions from audio matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Swiss AI transcription tool specialising in Swiss German audio, with output formats including meeting notes, summaries and verbatim transcripts.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Scriptli is a Swiss AI transcription platform that specialises in converting Swiss German audio into Standard German text, while also handling other languages. Built and hosted with a Swiss orientation (its site is marked "Made in Switzerland"), it targets a gap that many international tools handle poorly: the many regional Swiss German dialects such as Zurituutsch, Barndutsch and Baseldytsch. Users upload audio files in common formats such as MP3, WAV, AAC, FLAC and M4A, or record directly in the browser, and Scriptli returns text in a choice of output styles. These include structured paragraphs with headings, concise summaries, word-for-word verbatim, interview-style speaker dialogue, a dedicated meeting-notes format that captures actions and decisions, and a to-do list view. Results can be exported to Word, PDF or plain text. The vendor states accuracy of roughly 89-94% on clear audio and additionally offers a professional manual transcription service for higher-accuracy needs. Pricing is credit-based with a small free monthly allowance, avoiding mandatory subscriptions. As of 2025/2026 the official website at scriptli.ch resolves to a live, actively maintained product. It is well suited to Swiss professionals who need accurate transcription and meeting notes from dialect audio. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Scriptli is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Scriptli |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Swiss German dialect transcription into Standard German text |
| Standout feature | Searchable transcripts of agent-customer interactions | Meeting-notes output format capturing actions and decisions |
| Team usage | Sentiment and emotion analysis | Multiple output styles: structured, summary, verbatim, interview, to-do list |
| Integrations | Automated agent scorecards | Browser-based audio recording plus upload of common audio formats |
| Languages & capture | Silence and overtalk detection | Export to Word, PDF or TXT |
| Best-fit workflow | Custom analytics and reporting | Optional professional manual transcription service for higher accuracy |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Scriptli
Choose Scriptli if you need transcribing recorded swiss german meetings or interviews into german text — strengths include specialised handling of hard-to-transcribe swiss german dialects.
CallFinder
Scriptli
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Scriptli is strong for transcribing recorded swiss german meetings or interviews into german text. Both transcribe and summarize meetings.
CallFinder is custom pricing and Scriptli is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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