CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. ScribbleVet: An AI scribe for veterinarians that records appointments and automatically generates formatted SOAP notes and client-ready summaries. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and ScribbleVet when producing client-ready take-home and recap instructions after appointments matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
An AI scribe for veterinarians that records appointments and automatically generates formatted SOAP notes and client-ready summaries.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
ScribbleVet is an AI-powered digital scribe built specifically for veterinarians and their teams. It captures a consultation by recording the appointment audio or by accepting dictated notes, then transcribes and processes the conversation to produce a fully formatted SOAP (Subjective, Objective, Assessment, Plan) note within minutes, filtering out irrelevant chatter. Beyond notes, it can draw visual dental charts for COHAT documentation, generate client-ready discharge instructions and recap emails, and summarize existing medical records. It supports multiple languages, including English, Spanish, and French. ScribbleVet is available as iOS and Android apps and through a web app, and offers one-click transfer of notes into practice management systems such as ezyVet, Pulse, and Vetspire. Customizable SOAP templates and a Plumb's drug monograph integration are also included. It is aimed at veterinarians across general practice, emergency, and specialist settings, from small animal to equine medicine, and allows technicians and front-desk staff to be added to an account. ScribbleVet has been adopted by the UC Davis School of Veterinary Medicine.
Best suited for
CallFinder is custom pricing (contact sales); ScribbleVet is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | ScribbleVet |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Records appointments and auto-generates formatted SOAP notes |
| Standout feature | Searchable transcripts of agent-customer interactions | Customizable SOAP note templates |
| Team usage | Sentiment and emotion analysis | Visual dental charts for COHAT documentation |
| Integrations | Automated agent scorecards | Client-ready discharge instructions and recap emails |
| Languages & capture | Silence and overtalk detection | Multi-language support (English, Spanish, French, and others) |
| Best-fit workflow | Custom analytics and reporting | One-click transfer to PIMS (ezyVet, Pulse, Vetspire) |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
ScribbleVet
Choose ScribbleVet if you need generating soap notes from veterinary exams without manual typing — strengths include purpose-built for veterinary workflows and terminology.
CallFinder
ScribbleVet
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while ScribbleVet is strong for generating soap notes from veterinary exams without manual typing. Both transcribe and summarize meetings.
CallFinder is custom pricing and ScribbleVet is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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