CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Remi8: AI voice-notes and meeting-recording app positioned as a personal second brain across mobile and desktop. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Remi8 when building a searchable personal knowledge base from voice notes matters most. Try them side by side on real calls before deciding — needs vary by team.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
AI voice-notes and meeting-recording app positioned as a personal second brain across mobile and desktop.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Remi8 is an AI-powered voice notes and meeting recording application, published by Silent Infotech, that positions itself as a personal second brain for capturing and organizing spoken information. Users record audio with one tap, and Remi8 transcribes the speech and then layers AI on top to produce summaries with action items, identify speakers, and automatically categorize and tag content. Beyond formal meetings, it is built to capture quick voice notes, brainstorming sessions, calls, and personal reminders, and it makes everything searchable through AI-powered search across recordings. The app emphasizes connecting and organizing captured material rather than leaving it as isolated audio files, with features like smart reminders and cloud sync across devices. Remi8 is aimed at busy professionals such as founders, consultants, sales staff, project managers, and students who want hands-free capture that turns into structured, retrievable notes. It is available on iOS, Android, Windows, macOS, and the web, and the company also offers a companion pocket hardware recorder for capturing audio away from a phone or computer. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Remi8 is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Remi8 |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | One-tap audio recording with transcription |
| Standout feature | Searchable transcripts of agent-customer interactions | AI summaries with action items and speaker identification |
| Team usage | Sentiment and emotion analysis | Automatic categorization and smart tagging of notes |
| Integrations | Automated agent scorecards | AI-powered search across all recordings |
| Languages & capture | Silence and overtalk detection | Cloud sync across devices |
| Best-fit workflow | Custom analytics and reporting | Companion pocket hardware recorder option |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Remi8
Choose Remi8 if you need founders and consultants capturing meetings and ideas on the go — strengths include captures a wide range of inputs beyond meetings, including quick voice memos and calls.
CallFinder
Remi8
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Remi8 is strong for founders and consultants capturing meetings and ideas on the go. Both transcribe and summarize meetings.
CallFinder is custom pricing and Remi8 is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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