CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Quantified: AI sales coaching and role-play platform for regulated industries, with simulations plus pre-call prep, post-call reflection, and live-call analysis. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Quantified when driving product-launch readiness with compliant practice matters most. Run both through a week of actual calls to see which suits your workflow.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
AI sales coaching and role-play platform for regulated industries, with simulations plus pre-call prep, post-call reflection, and live-call analysis.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Quantified is an AI sales coaching and role-play platform built for regulated industries such as life sciences, medical devices, financial services, and insurance, where conversation quality and compliance both matter. It is organized around a set of AI agents that span the rep lifecycle: AI Roleplay for realistic practice of high-stakes conversations, an AI Readiness Coach for onboarding and certification, an AI Field Coach for pre-call preparation, post-call reflection, and live-call analysis, an AI Authoring agent to build simulations from approved content, an AI Compliance agent that applies regulatory-aware guardrails, and an AI Insights agent that reports on readiness, proficiency, and adherence. Adaptive AI personalizes coaching to each rep's role, experience, and business context so feedback stays relevant as reps progress. The platform is used by large enterprises including major pharmaceutical companies, and is applied to new-hire onboarding, product-launch readiness, certification programs, continuous reinforcement, and even talent screening based on selling behaviors. Quantified concentrates on coaching, simulation, and readiness for sales teams rather than serving as a general meeting-notes tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Quantified is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Quantified |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | AI role-play for high-stakes sales conversations |
| Standout feature | Searchable transcripts of agent-customer interactions | AI Field Coach for pre-call prep, post-call reflection, and live-call analysis |
| Team usage | Sentiment and emotion analysis | AI Readiness Coach for onboarding and certification |
| Integrations | Automated agent scorecards | Compliance-aware guardrails for regulated selling |
| Languages & capture | Silence and overtalk detection | Adaptive AI that personalizes coaching to each rep |
| Best-fit workflow | Custom analytics and reporting | Insights agent reporting on readiness, proficiency, and adherence |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Quantified
Choose Quantified if you need onboarding and certifying reps in life sciences or financial services — strengths include purpose-built for compliance-sensitive regulated industries.
CallFinder
Quantified
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Quantified is strong for onboarding and certifying reps in life sciences or financial services. Both transcribe and summarize meetings.
CallFinder is custom pricing and Quantified is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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