CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Notulen AI: Indonesian AI meeting agent that automatically joins calls, transcribes them, and sends summaries and action items in Bahasa Indonesia and English. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Notulen AI when distributing summaries and action items to participants after calls matters most. Try them side by side on real calls before deciding — needs vary by team.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Indonesian AI meeting agent that automatically joins calls, transcribes them, and sends summaries and action items in Bahasa Indonesia and English.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Notulen AI is an Indonesian AI meeting assistant built for teams that conduct meetings in Bahasa Indonesia and English. After a user connects their calendar, the assistant automatically joins scheduled meetings on Zoom, Google Meet, and Microsoft Teams as a bot, records and transcribes the conversation, and then generates structured meeting notes. The output includes summaries, captured decisions, and extracted action items, which are delivered to participants shortly after the meeting ends. The product is aimed at making post-meeting documentation effortless for productive teams in Indonesia, removing the need for someone to manually take minutes during a call. Notulen AI handles bilingual conversations, which is common in Indonesian business settings where speakers mix Bahasa Indonesia with English. It is offered as a web application with a login portal, and the company also publishes a companion mobile app. The service uses tiered plans based on recording usage and offers a short free trial for new users. Notulen AI is a distinct product from other similarly named Indonesian transcription services and focuses specifically on the automated meeting-agent workflow of join, transcribe, summarize, and distribute. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Notulen AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Notulen AI |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Calendar integration so the bot joins meetings automatically |
| Standout feature | Searchable transcripts of agent-customer interactions | Recording and transcription for Zoom, Google Meet, and Microsoft Teams |
| Team usage | Sentiment and emotion analysis | Bilingual support for Bahasa Indonesia and English |
| Integrations | Automated agent scorecards | Automatic meeting summaries and captured decisions |
| Languages & capture | Silence and overtalk detection | Action-item extraction and tracking |
| Best-fit workflow | Custom analytics and reporting | Post-meeting notes delivered to participants by email |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Notulen AI
Choose Notulen AI if you need automating minutes for recurring indonesian business meetings — strengths include purpose-built for indonesian teams working in mixed bahasa indonesia and english.
CallFinder
Notulen AI
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Notulen AI is strong for automating minutes for recurring indonesian business meetings. Both transcribe and summarize meetings.
CallFinder is custom pricing and Notulen AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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