CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Minom: India-built AI meeting notes app that records conversations and generates speaker-aware minutes, decisions, and action items across major Indian languages. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Minom when generating minutes of meeting, decisions, and action items for indian teams matters most. Run both through a week of actual calls to see which suits your workflow.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
India-built AI meeting notes app that records conversations and generates speaker-aware minutes, decisions, and action items across major Indian languages.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Minom is an India-built AI meeting notes application designed for multilingual Indian teams. It records in-person conversations through a device microphone and can also import online meeting transcripts, then produces speaker-aware summaries, minutes of meeting (MoM), decisions, and action items automatically. According to its official site, Minom is positioned specifically for Indian organizations and supports transcription in a broad set of Indian languages including Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, and Punjabi, alongside English and other global languages. It is built to handle Indian accents and multi-speaker meeting flow, converting speech into structured text. The product supports conference-room/in-person recording and integration with Microsoft Teams meeting transcripts, with outputs organized into transcripts, summaries, decisions, speaker notes, and follow-up tasks. Minom is available as an Android app via Google Play, with an iOS version listed as coming soon, and offers a web dashboard for reviewing generated notes. It targets teams that conduct meetings in regional Indian languages and need accurate, structured documentation rather than relying on global tools optimized primarily for English. Pricing and full plan details are listed on the official website. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Minom is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Minom |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Records in-person/conference-room conversations via microphone |
| Standout feature | Searchable transcripts of agent-customer interactions | Generates speaker-aware summaries, decisions, and action items |
| Team usage | Sentiment and emotion analysis | Transcription support for many Indian languages (Hindi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Punjabi) plus English and global languages |
| Integrations | Automated agent scorecards | Imports Microsoft Teams meeting transcripts |
| Languages & capture | Silence and overtalk detection | Produces structured minutes of meeting (MoM) and follow-up tasks |
| Best-fit workflow | Custom analytics and reporting | Android app with web dashboard (iOS listed as coming soon) |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Minom
Choose Minom if you need documenting multilingual business meetings held in hindi or regional indian languages — strengths include built specifically for multilingual indian teams and indian accents.
CallFinder
Minom
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Minom is strong for documenting multilingual business meetings held in hindi or regional indian languages. Both transcribe and summarize meetings.
CallFinder is custom pricing and Minom is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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