CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. MeetRecord (Outdoo): MeetRecord (now branded Outdoo) is an AI revenue intelligence platform that records, transcribes, and analyzes sales calls to deliver coaching, call scoring, and AI roleplay for B2B sales teams. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and MeetRecord (Outdoo) when coaching reps with objective call scores and ai roleplay practice against buyer personas matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
MeetRecord (now branded Outdoo) is an AI revenue intelligence platform that records, transcribes, and analyzes sales calls to deliver coaching, call scoring, and AI roleplay for B2B sales teams.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
MeetRecord, which has rebranded to Outdoo, is an AI revenue intelligence and conversation intelligence platform built for customer-facing B2B sales and revenue teams. It records and transcribes live video calls and meetings, then generates AI summaries with suggested next steps, sentiment analysis, and objective call scoring on areas like discovery, qualification, and negotiation. The platform analyzes conversations across won and lost deals to surface buyer intent, common objections, and competitor mentions, and rolls this into deal health scoring, pipeline visibility, and real-time alerts when deals stall. A distinctive feature is turning real call recordings into adaptive AI roleplay scenarios, letting reps practice against AI buyer personas and receive instant feedback on tone and objection handling. It connects to meeting tools (Zoom, Google Meet, Microsoft Teams) and CRMs (Salesforce, HubSpot, Zoho, Pipedrive), plus Slack. Pricing is not published publicly and is offered through custom Starter, Pro, and Enterprise tiers, with a demo and free trial available. It targets sales, enablement, and support teams.
Best suited for
CallFinder is custom pricing (contact sales); MeetRecord (Outdoo) is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | MeetRecord (Outdoo) |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | AI call summaries with suggested next steps and sentiment analysis |
| Standout feature | Searchable transcripts of agent-customer interactions | Records and transcribes live sales calls and video meetings |
| Team usage | Sentiment and emotion analysis | Automated call scoring on discovery, qualification, and negotiation |
| Integrations | Automated agent scorecards | AI roleplay built from real call recordings with buyer personas |
| Languages & capture | Silence and overtalk detection | Deal health scoring, pipeline insights, and real-time stall alerts |
| Best-fit workflow | Custom analytics and reporting | Integrations with Zoom, Google Meet, Microsoft Teams, Salesforce, HubSpot, Zoho, and Slack |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
MeetRecord (Outdoo)
Choose MeetRecord (Outdoo) if you need recording and analyzing b2b sales calls to identify objections, risks, and buyer intent — strengths include combines conversation intelligence with coaching and ai roleplay in one platform.
CallFinder
MeetRecord (Outdoo)
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while MeetRecord (Outdoo) is strong for recording and analyzing b2b sales calls to identify objections, risks, and buyer intent. Both transcribe and summarize meetings.
CallFinder is custom pricing and MeetRecord (Outdoo) is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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