CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Meetingnotes: Free, open-source macOS AI notetaker that records mic and system audio locally, transcribes, and summarizes meetings using your own OpenAI API key. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Meetingnotes when individuals who prefer paying per-use api costs over subscriptions matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Free, open-source macOS AI notetaker that records mic and system audio locally, transcribes, and summarizes meetings using your own OpenAI API key.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Meetingnotes is a free, open-source AI meeting notetaker for macOS created and maintained by developer Owen Gretzinger. It is designed for professionals who want private meeting notes without recurring subscription costs. The app captures both microphone and system audio directly on the user's Mac, so it works across any meeting platform without adding a bot to the call. It then provides a live transcript and generates AI-enhanced summaries that combine the transcript with any manual notes the user takes during the meeting. Transcription and summarization run through the user's own OpenAI API key, meaning users pay only for the API usage they consume rather than a flat subscription, and meeting data stays stored locally on the device. The source code is published on GitHub under the LGPL-3.0 license, so it can be inspected, modified, and contributed to. The project lists integrations such as Slack and Notion, with additional features in development. Meetingnotes is best for engineers and individuals who want a lightweight, transparent, bring-your-own-key meeting notetaker that keeps their data on their own machine. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Meetingnotes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Meetingnotes |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Captures both microphone and system audio on macOS |
| Standout feature | Searchable transcripts of agent-customer interactions | No meeting bot required to join calls |
| Team usage | Sentiment and emotion analysis | Live transcription plus AI-generated summaries |
| Integrations | Automated agent scorecards | Bring-your-own OpenAI API key cost model |
| Languages & capture | Silence and overtalk detection | Local storage of meeting data |
| Best-fit workflow | Custom analytics and reporting | Open-source codebase on GitHub (LGPL-3.0) |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Meetingnotes
Choose Meetingnotes if you need engineers wanting a free, transparent meeting notetaker — strengths include free and open source with a transparent codebase.
CallFinder
Meetingnotes
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Meetingnotes is strong for engineers wanting a free, transparent meeting notetaker. Both transcribe and summarize meetings.
CallFinder is custom pricing and Meetingnotes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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