CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. MeetGeek: Auto-join recorder with meeting analytics and talk-time insights Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and MeetGeek when piping notes into slack, notion, and crms automatically matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Auto-join recorder with meeting analytics and talk-time insights
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
MeetGeek records and transcribes Zoom, Google Meet, and Microsoft Teams meetings in 100+ languages, then generates AI summaries, highlights, and action items. It connects to 7,000+ apps (Slack, Notion, HubSpot, Salesforce, Zapier, Make, n8n) and offers team workspaces and conversation analytics on higher tiers. The free Basic plan includes 3 hours of transcription per month; paid plans raise the limits and retention.
Best suited for
CallFinder is custom pricing (contact sales); MeetGeek is from $9.99/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | MeetGeek |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | 100+ languages |
| Standout feature | Searchable transcripts of agent-customer interactions | AI summaries |
| Team usage | Sentiment and emotion analysis | 7,000+ integrations |
| Integrations | Automated agent scorecards | Team analytics |
| Languages & capture | Silence and overtalk detection | 100+ languages |
| Best-fit workflow | Custom analytics and reporting | AI summaries |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
MeetGeek
Choose MeetGeek if you need multilingual meeting transcription — strengths include free plan with 3 hours of transcription per month.
CallFinder
MeetGeek
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while MeetGeek is strong for multilingual meeting transcription. Both transcribe and summarize meetings.
CallFinder is custom pricing and MeetGeek is from $9.99/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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