CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. LogMeets (ログミーツ): LogMeets is a Japanese AI meeting-minutes service that automatically transcribes in-person and web meetings and uses GPT-4 to summarize, analyze, and translate the results. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and LogMeets (ログミーツ) when corporate meetings, interviews, and sales calls needing transcripts and ai summaries matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
LogMeets is a Japanese AI meeting-minutes service that automatically transcribes in-person and web meetings and uses GPT-4 to summarize, analyze, and translate the results.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
LogMeets (ログミーツ) is a cloud-based AI meeting-minutes service from ZIKU Technologies (株式会社時空テクノロジーズ) in Tokyo. It automatically transcribes conversations from both face-to-face and online meetings, then stores the text alongside synchronized audio so users can search, play back, edit, and share the record. For in-person meetings it uses a dedicated mobile recorder device; for web conferences it provides a Windows application that captures Zoom, Teams, Webex, and Google Meet audio without special setup. Speaker identification distinguishes who said what in multi-participant sessions. The service integrates GPT-4 ("ログミーツ powered by GPT-4"), letting users summarize, analyze, and translate transcripts with a single click and no AI expertise. It is aimed at corporations, professional-services firms, schools, and especially government bodies, and the company reports adoption by 400+ municipalities. It carries Privacy Mark, ISO 27001 (ISMS), and ISO 27017 cloud-security certifications, with meeting data kept in the cloud rather than on the recording device.
Best suited for
CallFinder is custom pricing (contact sales); LogMeets (ログミーツ) is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | LogMeets (ログミーツ) |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Automatic AI transcription of both in-person and web meetings |
| Standout feature | Searchable transcripts of agent-customer interactions | GPT-4-powered one-click summarization, analysis, and translation |
| Team usage | Sentiment and emotion analysis | Automatic speaker identification for multi-participant meetings |
| Integrations | Automated agent scorecards | Dedicated mobile recorder device for face-to-face meetings |
| Languages & capture | Silence and overtalk detection | Windows app capturing Zoom, Teams, Webex, and Google Meet without special setup |
| Best-fit workflow | Custom analytics and reporting | Editor with synchronized audio-text playback, search, editing, and sharing |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
LogMeets (ログミーツ)
Choose LogMeets (ログミーツ) if you need local-government and municipal council meetings requiring formal minutes — strengths include handles both in-person (via hardware recorder) and online meetings, unlike web-only competitors.
CallFinder
LogMeets (ログミーツ)
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while LogMeets (ログミーツ) is strong for local-government and municipal council meetings requiring formal minutes. Both transcribe and summarize meetings.
CallFinder is custom pricing and LogMeets (ログミーツ) is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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