CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Gling: Gling is an AI video editing tool that transcribes recordings and automatically removes silences, filler words, and bad takes so creators can edit by editing the transcript. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Gling when cleaning up and transcribing podcast recordings before export to an audio file or nle matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Gling is an AI video editing tool that transcribes recordings and automatically removes silences, filler words, and bad takes so creators can edit by editing the transcript.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Gling is an AI-powered video editing platform built mainly for YouTubers, podcasters, and educators who record talking-head and dialogue-heavy content. It works by first transcribing the uploaded recording into searchable text, then letting users edit by trimming the transcript rather than dragging clips on a timeline. From that transcript, Gling automatically detects and removes long silences, filler words like "um" and "uh," and repeated bad takes, keeping the best delivery of each line. It also generates captions and subtitles, suggests YouTube-optimized titles, and creates chapter markers. The transcription engine supports many languages, including English, Spanish, French, German, Portuguese, Arabic, Chinese, Korean, and Japanese, and transcripts can be exported as SRT subtitle files. Finished edits export to MP4 or MP3, or as project files (XML/EDL) for Final Cut Pro, Adobe Premiere, and DaVinci Resolve. Gling is positioned as a workflow accelerator that turns raw footage into a polished cut faster than manual editing, with transcription serving as the foundation for its automated cuts.
Best suited for
CallFinder is custom pricing (contact sales); Gling is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Gling |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | AI speech-to-text transcription of uploaded video and audio, exportable as SRT subtitles |
| Standout feature | Searchable transcripts of agent-customer interactions | Automatic removal of silences, filler words, and awkward pauses |
| Team usage | Sentiment and emotion analysis | Bad-take detection that keeps the best of repeated lines |
| Integrations | Automated agent scorecards | Text-based editing: cut footage by editing the transcript |
| Languages & capture | Silence and overtalk detection | Auto-generated captions, YouTube titles, and chapter markers |
| Best-fit workflow | Custom analytics and reporting | Export to MP4/MP3 or project files for Final Cut Pro, Premiere, and DaVinci Resolve |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Gling
Choose Gling if you need editing youtube talking-head videos by removing silences, filler words, and flubbed takes — strengths include transcript-driven editing makes cutting talking-head footage much faster than a manual timeline.
CallFinder
Gling
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Gling is strong for editing youtube talking-head videos by removing silences, filler words, and flubbed takes. Both transcribe and summarize meetings.
CallFinder is custom pricing and Gling is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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