CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. DepoIQ: DepoIQ is an AI platform that transcribes and analyzes legal depositions and Examinations Under Oath, turning testimony into structured, searchable claims intelligence. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and DepoIQ when insurers, tpas, and special investigation units reviewing euos and claim records for inconsistencies matters most. Try them side by side on real calls before deciding — needs vary by team.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
DepoIQ is an AI platform that transcribes and analyzes legal depositions and Examinations Under Oath, turning testimony into structured, searchable claims intelligence.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
DepoIQ is an AI-powered claims and litigation intelligence platform built around legal depositions and Examinations Under Oath (EUOs). It ingests recorded testimony alongside medical records and billing documents, organizing them into a unified, searchable claim file. The platform captures testimony through uploaded transcripts and video, and also supports remote examinations conducted over Zoom with real-time transcription via its Examination Hub. From this material, DepoIQ generates structured summaries with page-line references, automatically flags contradictions and admissions, and connects testimony patterns across claimants, witnesses, and experts. Its "Ask DepoIQ" feature lets users run natural-language queries across all depositions, records, and EUOs without manual review. The company describes a proprietary "Large Behavioral Model" that analyzes linguistic, structural, and temporal patterns and extracts behavioral features from video, audio, and natural language to support credibility assessment. DepoIQ is aimed at insurers, third-party administrators, Special Investigation Units, and defense litigation law firms handling complex claims.
Best suited for
CallFinder is custom pricing (contact sales); DepoIQ is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | DepoIQ |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Transcription of depositions and EUOs from uploaded video or live remote sessions over Zoom |
| Standout feature | Searchable transcripts of agent-customer interactions | Structured summaries with page-line references extracting key testimony |
| Team usage | Sentiment and emotion analysis | Automatic detection of contradictions, admissions, and impeachment opportunities across documents |
| Integrations | Automated agent scorecards | Ask DepoIQ natural-language querying across all depositions, records, and EUOs |
| Languages & capture | Silence and overtalk detection | Behavioral analysis of video, audio, and language via a proprietary Large Behavioral Model |
| Best-fit workflow | Custom analytics and reporting | Cross-document analysis connecting testimony patterns across claimants, witnesses, and experts |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
DepoIQ
Choose DepoIQ if you need litigation and defense attorneys preparing cross-examination strategy from deposition testimony — strengths include purpose-built for depositions and euos rather than generic meeting notes.
CallFinder
DepoIQ
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while DepoIQ is strong for litigation and defense attorneys preparing cross-examination strategy from deposition testimony. Both transcribe and summarize meetings.
CallFinder is custom pricing and DepoIQ is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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