CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. Daglo: Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and Daglo when students and researchers transcribing and reviewing lectures matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Korean all-in-one AI notetaker by Action Power that records, transcribes, and summarizes meetings and lectures, with strong Korean recognition and post-recording tools.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
Daglo is a Korean AI notetaking and transcription platform operated by Action Power. It records or ingests audio files and converts them into text with summaries, positioned as an all-in-one tool for both meetings and lectures. Daglo is known for strong Korean speech recognition, particularly in maintaining sentence flow in complex or technical discussions where specialized terms and proper nouns appear frequently, making it popular in academic and business settings. Beyond basic transcription, Daglo emphasizes what it calls post-recording utilization: an AI chat that can analyze recordings and answer questions, template-based summaries tailored to different meeting types, keyword extraction for quick understanding and file organization, automatic quiz generation, slide-deck generation, and document translation. It supports transcription across roughly 14 to 16 languages including Korean and English, allowing it to handle international lectures and multilingual content. Daglo is frequently compared with other Korean services such as Clova Note in head-to-head reviews of Korean AI meeting tools, where it is highlighted for terminology recognition and varied summary templates. The service is actively operating and is described as a representative personal-productivity AI meeting minutes product in Korea, suited to individuals and teams who want to turn recordings into structured, reusable knowledge. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); Daglo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | Daglo |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Recording and file-upload transcription with AI summaries |
| Standout feature | Searchable transcripts of agent-customer interactions | Strong Korean speech recognition for technical and academic content |
| Team usage | Sentiment and emotion analysis | AI chat to query and analyze recordings |
| Integrations | Automated agent scorecards | Template-based summaries for different meeting types |
| Languages & capture | Silence and overtalk detection | Keyword extraction, quiz generation, and slide-deck generation |
| Best-fit workflow | Custom analytics and reporting | Support for roughly 14-16 languages plus document translation |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
Daglo
Choose Daglo if you need korean teams turning meeting recordings into structured summaries and action items — strengths include excellent korean recognition including specialized terminology.
CallFinder
Daglo
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while Daglo is strong for korean teams turning meeting recordings into structured summaries and action items. Both transcribe and summarize meetings.
CallFinder is custom pricing and Daglo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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