CallFinder: CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights. aiOla: Voice AI platform for field teams that captures spoken post-meeting debriefs and pushes data into CRM. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallFinder when automating quality assurance and call scoring in contact centers matters most, and aiOla when outside sales teams keeping crm data complete after site visits matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallFinder is an AI-powered speech analytics platform that transcribes and analyzes contact center calls to automate quality assurance and surface customer insights.
Voice AI platform for field teams that captures spoken post-meeting debriefs and pushes data into CRM.
CallFinder is a cloud-based speech analytics and conversation intelligence platform built for contact centers and quality assurance teams. It captures audio by integrating with a company's existing call recording provider and contact center systems, then applies AI-powered speech-to-text to produce searchable transcriptions of agent-customer interactions. Beyond transcription, the platform delivers automated agent scorecards, sentiment and emotion analysis (positive, negative, or neutral), and silence and overtalk detection to pinpoint conversation patterns and customer pain points. Custom analytics reporting helps managers identify trends, compliance risks, and coaching opportunities across large call volumes. A distinguishing element is its managed client services model, in which an assigned Speech Analyst works alongside the QA team to define goals and optimize the deployment, combining AI with human review. CallFinder integrates with most CRMs and contact center solutions, with a typical implementation taking several weeks. It is aimed at contact centers in industries such as credit unions, healthcare, collections, insurance, and education seeking to monitor and improve customer interactions.
Best suited for
aiOla is a voice AI platform built for field teams that lets reps and frontline workers capture data by speaking naturally and automatically push it into systems like Salesforce. For field and in-person sales, aiOla provides a personal voice agent that a rep can talk to after a meeting to record a post-meeting debrief, which the platform converts into structured CRM records without manual typing. Its speech technology is designed to understand industry jargon, accents, and dialects across many languages and to work in noisy real-world environments such as stores, sites, and vehicles. Beyond sales debriefs, aiOla supports field workflows including inspections, safety checks, and compliance audits, but for sales teams the core value is turning spoken meeting summaries into clean, complete CRM data. The platform targets field-based sales and operations teams across industries such as consumer goods, pharmaceuticals, airlines, and retail. aiOla is actively operating in 2025 and 2026, with named enterprise customers and public recognition demonstrating ongoing operation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallFinder is custom pricing (contact sales); aiOla is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallFinder | aiOla |
|---|---|---|
| Core capability | AI-powered speech-to-text call transcription | Voice agent for spoken post-meeting field sales debriefs |
| Standout feature | Searchable transcripts of agent-customer interactions | Automatic conversion of speech into structured CRM records |
| Team usage | Sentiment and emotion analysis | Salesforce and workflow integration for field data |
| Integrations | Automated agent scorecards | Speech recognition tuned for jargon, accents, and noisy environments |
| Languages & capture | Silence and overtalk detection | Prebuilt workflows for inspections, safety, and compliance |
| Best-fit workflow | Custom analytics and reporting | Voice agent for spoken post-meeting field sales debriefs |
CallFinder
Choose CallFinder if you need automating quality assurance and call scoring in contact centers — strengths include combines ai analysis with a dedicated human speech analyst.
aiOla
Choose aiOla if you need field sales reps dictating post-meeting debriefs into crm — strengths include designed for in-person and field sales rather than virtual calls.
CallFinder
aiOla
It depends on your workflow. CallFinder is strong for automating quality assurance and call scoring in contact centers, while aiOla is strong for field sales reps dictating post-meeting debriefs into crm. Both transcribe and summarize meetings.
CallFinder is custom pricing and aiOla is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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