BetterDictation: A macOS speech-to-text app that uses on-device Whisper to turn spoken words into typed text in any application. Voiso: Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BetterDictation when dictating emails, documents, and notes hands-free across mac apps matters most, and Voiso when sales and support managers scoring agent performance and coaching from call summaries matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
A macOS speech-to-text app that uses on-device Whisper to turn spoken words into typed text in any application.
Voiso is a cloud contact-center platform with AI speech analytics that transcribes calls into searchable text, scores conversations, and generates automatic call summaries.
BetterDictation is a system-wide dictation tool for macOS that converts speech into typed text inside any application. Users trigger it with a keyboard shortcut (Option+Space) and can choose push-to-talk or toggle-to-talk modes; the transcribed text is then inserted directly where the cursor sits. It runs OpenAI's Whisper model locally on Apple's Neural Engine, so basic transcription works fully offline and, per the vendor, no audio recordings or transcripts are stored. It supports 100+ languages and applies automatic punctuation. The app requires Apple Silicon (M1 or newer); Intel Macs are not supported. An optional Pro add-on adds stammer correction, automatic formatting, and post-processing of dictations. It is aimed at people who write or capture text frequently, such as founders, engineers, and writers, who want to dictate emails, documents, notes, and messages rather than type them. Because it works across all apps, it can be used to capture spoken notes alongside meetings, though it is a general dictation utility rather than a dedicated meeting-recording assistant.
Best suited for
Voiso is a cloud-based contact-center platform built for sales and customer-service teams, combining voice, SMS, and messaging channels with AI-driven analytics in a single workspace. Its speech analytics suite processes recorded call audio through speech-to-text and natural-language pipelines, transcribing calls into searchable text across more than ten languages, including English, Spanish, French, and Arabic. Transcripts can be navigated, searched, and flagged against predefined or custom keyword lists to support quality assurance, compliance, and agent training. Beyond raw transcription, the platform applies AI to score conversations on a 1-to-5 scale, detect sentiment and emotional cues, and automatically generate concise call summaries that capture key topics and outcomes without reviewing full recordings. It is aimed at call centers, BPOs, and outbound and inbound teams in industries such as fintech, travel, retail, and e-commerce. Other platform capabilities include a predictive dialer, IVR and routing flow builder, CRM integrations, call recording, and real-time performance dashboards. Speech analytics features are available on its Pro plan and higher.
Best suited for
BetterDictation is a free tier with paid upgrades (paid); Voiso is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | BetterDictation | Voiso |
|---|---|---|
| Core capability | System-wide dictation that inserts text into any macOS application | AI call transcription converting audio into searchable text in 10+ languages |
| Standout feature | On-device transcription using OpenAI's Whisper on Apple's Neural Engine | AI conversation scoring rating calls on a 1-to-5 scale across languages |
| Team usage | Offline operation for basic dictation with no cloud round-trips | Sentiment and emotion analysis detecting tone and customer satisfaction cues |
| Integrations | Support for 100+ languages with automatic punctuation | Automatic call summaries highlighting key topics and outcomes |
| Languages & capture | Push-to-talk and toggle-to-talk recording modes | Keyword highlighting with custom lists for compliance and QA flagging |
| Best-fit workflow | Optional Pro post-processing: stammer correction and automatic formatting | Call recording with real-time dashboards and performance reporting |
BetterDictation
Choose BetterDictation if you need dictating emails, documents, and notes hands-free across mac apps — strengths include runs locally on-device for privacy; vendor states no audio or transcripts are stored.
Voiso
Choose Voiso if you need quality assurance and compliance teams reviewing transcribed, keyword-flagged calls — strengths include transcription and analytics are integrated directly into the contact-center workflow, including recording, dialing, and routing.
BetterDictation
Voiso
It depends on your workflow. BetterDictation is strong for dictating emails, documents, and notes hands-free across mac apps, while Voiso is strong for quality assurance and compliance teams reviewing transcribed, keyword-flagged calls. Both transcribe and summarize meetings.
BetterDictation is a free tier with paid upgrades and Voiso is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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