BetterDictation: A macOS speech-to-text app that uses on-device Whisper to turn spoken words into typed text in any application. Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BetterDictation when dictating emails, documents, and notes hands-free across mac apps matters most, and Convin when coaching agents with real-time cues and post-call scoring matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
A macOS speech-to-text app that uses on-device Whisper to turn spoken words into typed text in any application.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
BetterDictation is a system-wide dictation tool for macOS that converts speech into typed text inside any application. Users trigger it with a keyboard shortcut (Option+Space) and can choose push-to-talk or toggle-to-talk modes; the transcribed text is then inserted directly where the cursor sits. It runs OpenAI's Whisper model locally on Apple's Neural Engine, so basic transcription works fully offline and, per the vendor, no audio recordings or transcripts are stored. It supports 100+ languages and applies automatic punctuation. The app requires Apple Silicon (M1 or newer); Intel Macs are not supported. An optional Pro add-on adds stammer correction, automatic formatting, and post-processing of dictations. It is aimed at people who write or capture text frequently, such as founders, engineers, and writers, who want to dictate emails, documents, notes, and messages rather than type them. Because it works across all apps, it can be used to capture spoken notes alongside meetings, though it is a general dictation utility rather than a dedicated meeting-recording assistant.
Best suited for
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
BetterDictation is a free tier with paid upgrades (paid); Convin is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | BetterDictation | Convin |
|---|---|---|
| Core capability | System-wide dictation that inserts text into any macOS application | Automatic recording and transcription of calls, chats, and emails |
| Standout feature | On-device transcription using OpenAI's Whisper on Apple's Neural Engine | AI call scoring for quality, sentiment, and compliance |
| Team usage | Offline operation for basic dictation with no cloud round-trips | Real-time agent coaching cues and live assistance |
| Integrations | Support for 100+ languages with automatic punctuation | Searchable conversation library with buying-signal and objection detection |
| Languages & capture | Push-to-talk and toggle-to-talk recording modes | Role-based dashboards for agents, managers, and leaders |
| Best-fit workflow | Optional Pro post-processing: stammer correction and automatic formatting | Automatic recording and transcription of calls, chats, and emails |
BetterDictation
Choose BetterDictation if you need dictating emails, documents, and notes hands-free across mac apps — strengths include runs locally on-device for privacy; vendor states no audio or transcripts are stored.
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
BetterDictation
Convin
It depends on your workflow. BetterDictation is strong for dictating emails, documents, and notes hands-free across mac apps, while Convin is strong for automating quality assurance across all contact-center interactions. Both transcribe and summarize meetings.
BetterDictation is a free tier with paid upgrades and Convin is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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