Aviso AI: End-to-end AI revenue platform whose conversation intelligence records and analyzes sales calls and meetings for B2B revenue teams. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aviso AI when revenue teams analyzing sales calls alongside pipeline and forecast data matters most, and Cresta when analyzing every interaction to identify behaviors that drive outcomes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
End-to-end AI revenue platform whose conversation intelligence records and analyzes sales calls and meetings for B2B revenue teams.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
Aviso AI is an end-to-end AI revenue platform for B2B sales and revenue operations teams that combines forecasting, pipeline inspection, deal intelligence, and conversation intelligence in one system. Within its conversation intelligence module, Aviso records and transcribes both online meetings (via Zoom, Microsoft Teams, and Google Meet) and offline or in-person conversations, then analyzes them to surface coaching opportunities, buyer sentiment, and deal signals. It applies natural language processing and acoustic analysis to detect sentiment and emotion through tone, pitch, and pace, and generates smart transcripts and visual summaries that highlight keywords, decision-maker comments, and next steps. Its MIKI generative-AI assistant lets users query past conversations in natural language instead of scrubbing through transcripts, and a deal room centralizes recordings, transcripts, and related communications. Aviso ties these conversation insights back to pipeline health and forecasting so managers can connect rep behavior on calls to revenue outcomes. It is primarily aimed at mid-market and enterprise revenue teams that want a single AI-native platform rather than multiple point tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aviso AI is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aviso AI | Cresta |
|---|---|---|
| Core capability | Records and transcribes online and in-person sales meetings | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | Sentiment and emotion analysis using text and acoustic markers | Conversation intelligence analyzing 100% of interactions |
| Team usage | MIKI generative-AI assistant for natural-language querying of conversations | Automated quality management and scoring across all calls |
| Integrations | Smart transcripts and auto-summaries with keywords and next steps | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Deal room centralizing recordings, transcripts, and deal communications | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | Conversation insights tied to pipeline inspection and forecasting | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
Aviso AI
Choose Aviso AI if you need revenue teams analyzing sales calls alongside pipeline and forecast data — strengths include connects conversation intelligence directly to forecasting and deal data.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
Aviso AI
Cresta
It depends on your workflow. Aviso AI is strong for revenue teams analyzing sales calls alongside pipeline and forecast data, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
Aviso AI is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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