Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Vinton: An AI notetaker built natively in Salesforce that captures meetings, transcribes and summarizes them, and syncs the data to Salesforce records. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Ava when real-time captioning for deaf and hard-of-hearing participants matters most, and Vinton when capturing in-person and phone conversations into salesforce records matters most. Run both through a week of actual calls to see which suits your workflow.
AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings.
An AI notetaker built natively in Salesforce that captures meetings, transcribes and summarizes them, and syncs the data to Salesforce records.
Ava is a live captioning and transcription service built primarily for deaf and hard-of-hearing users, as well as for organizations that need accessible meetings and conversations. The app captures audio from in-person conversations and from video conferencing tools, then generates real-time captions on a phone, computer, or in the meeting interface. Ava combines automatic speech recognition with an optional professional scribe service for higher-accuracy, ADA-compliant captioning, giving users a choice between fast AI captions and human-assisted transcription. Features include color-coded speaker identification so users can follow who said what, support for many languages, and stored transcripts and summaries after a conversation ends. Through its Ava Connect integration, the service connects with Zoom, Google Meet, and Microsoft Teams, and it is available across mobile (iOS and Android), web, and desktop (Windows and Mac). Ava is aimed at individuals who need accessibility support in daily conversations and meetings, as well as at educational institutions, healthcare providers, corporations, and event venues that must provide compliant real-time captioning without committing to a traditional CART contract. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Vinton is an AI meeting notetaker and conversation intelligence application built exclusively for Salesforce and listed on the Salesforce AppExchange, aimed at sales and service teams that run their workflows inside Sales Cloud or Service Cloud. Vinton captures conversations across virtual meetings on Zoom, Google Meet, Microsoft Teams, and Slack huddles, as well as in-person meetings, phone calls, and voice notes. It records and transcribes the discussion, then generates an AI summary, meeting minutes, key topics, suggested next steps, and a draft follow-up email. Because Vinton is native to Salesforce, all of this output is written directly to related records such as Opportunities, Accounts, Contacts, and Cases, and the data can be used in Salesforce flows and automations. Vinton also provides meeting intelligence like speaking-time analysis and coaching tips, plus an Ask Vinton assistant for querying past calls. A separate botless option, Vinton Scribe, runs on the desktop and transcribes a meeting without joining it as a participant, then adds the transcript and AI notes to Salesforce. Vinton is built for revenue teams that want meeting intelligence captured entirely within their Salesforce environment. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Ava is a free tier with paid upgrades (freemium); Vinton is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Ava | Vinton |
|---|---|---|
| Core capability | Integration with Zoom, Google Meet, and Microsoft Teams | Captures virtual meetings, in-person meetings, phone calls, and voice notes |
| Standout feature | Real-time live captions for in-person and online conversations | Works with Zoom, Google Meet, Microsoft Teams, and Slack huddles |
| Team usage | Color-coded speaker identification | AI summaries, meeting minutes, key topics, and next steps |
| Integrations | Optional professional scribe service for higher accuracy | Drafts follow-up emails from the conversation |
| Languages & capture | Mobile, web, and desktop apps | Syncs notes and insights to Salesforce Opportunities, Accounts, Contacts, and Cases |
| Best-fit workflow | Saved transcripts and conversation summaries | Botless Vinton Scribe desktop notetaker option |
Ava
Choose Ava if you need real-time captioning for deaf and hard-of-hearing participants — strengths include strong accessibility focus for deaf and hard-of-hearing users.
Vinton
Choose Vinton if you need logging sales call summaries and next steps onto salesforce opportunities — strengths include built natively in salesforce so all data lands on crm records and flows.
Ava
Vinton
It depends on your workflow. Ava is strong for real-time captioning for deaf and hard-of-hearing participants, while Vinton is strong for logging sales call summaries and next steps onto salesforce opportunities. Both transcribe and summarize meetings.
Ava is a free tier with paid upgrades and Vinton is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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