Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Velaris: Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Ava when real-time captioning for deaf and hard-of-hearing participants matters most, and Velaris when teams spotting early churn risk from meeting and message signals matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings.
Customer success platform that analyzes meeting transcripts and customer conversations into actionable insights.
Ava is a live captioning and transcription service built primarily for deaf and hard-of-hearing users, as well as for organizations that need accessible meetings and conversations. The app captures audio from in-person conversations and from video conferencing tools, then generates real-time captions on a phone, computer, or in the meeting interface. Ava combines automatic speech recognition with an optional professional scribe service for higher-accuracy, ADA-compliant captioning, giving users a choice between fast AI captions and human-assisted transcription. Features include color-coded speaker identification so users can follow who said what, support for many languages, and stored transcripts and summaries after a conversation ends. Through its Ava Connect integration, the service connects with Zoom, Google Meet, and Microsoft Teams, and it is available across mobile (iOS and Android), web, and desktop (Windows and Mac). Ava is aimed at individuals who need accessibility support in daily conversations and meetings, as well as at educational institutions, healthcare providers, corporations, and event venues that must provide compliant real-time captioning without committing to a traditional CART contract. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Velaris is an AI customer success platform that consolidates account health, product usage, and engagement signals, and includes capabilities for capturing and analyzing customer conversations. Its meeting and communication analysis can listen to meetings, create follow-up tasks, and turn meeting transcripts, emails, and chats into structured insights, surfacing context that would otherwise stay buried in call recordings and inboxes. Features such as call analysis and conversation summaries reduce the manual effort customer success managers spend recapping calls, while topic and signal dashboards highlight early churn risk, product feedback, and expansion opportunities across accounts. Velaris is built for customer success and account management teams at B2B SaaS companies with recurring revenue, where understanding the substance of customer meetings is central to retention. The platform integrates with many other tools so conversation insights connect to the broader customer record. It is actively operating in 2025 and 2026, with current customer logos, active integrations, and recent industry recognition, positioning its meeting analysis as part of a vertical customer success workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Ava is a free tier with paid upgrades (freemium); Velaris is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Ava | Velaris |
|---|---|---|
| Core capability | Integration with Zoom, Google Meet, and Microsoft Teams | Analysis of customer meeting transcripts and conversations |
| Standout feature | Real-time live captions for in-person and online conversations | Automatic follow-up task creation from meetings |
| Team usage | Color-coded speaker identification | Conversation summaries that reduce manual recap work |
| Integrations | Optional professional scribe service for higher accuracy | Topic and signal dashboards for churn and expansion cues |
| Languages & capture | Mobile, web, and desktop apps | Integrations with many customer success and communication tools |
| Best-fit workflow | Saved transcripts and conversation summaries | Analysis of customer meeting transcripts and conversations |
Ava
Choose Ava if you need real-time captioning for deaf and hard-of-hearing participants — strengths include strong accessibility focus for deaf and hard-of-hearing users.
Velaris
Choose Velaris if you need cs managers turning customer calls into structured follow-ups — strengths include connects meeting insights to overall account health.
Ava
Velaris
It depends on your workflow. Ava is strong for real-time captioning for deaf and hard-of-hearing participants, while Velaris is strong for cs managers turning customer calls into structured follow-ups. Both transcribe and summarize meetings.
Ava is a free tier with paid upgrades and Velaris is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
More head-to-head comparisons involving Ava and Velaris.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Aviso AI: End-to-end AI revenue platform whose conversation intelligence records and analyzes sales calls and meetings for B2B revenue teams. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. BB Recorder: A 100% local, no-bot meeting recorder for Mac and iOS that records, transcribes, and summarizes entirely on-device, built by the BuildBetter team. Below, they line up on price, capture method, and how each fits a real meeting stack.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Backtrack: An AI meeting intelligence tool for trade shows and hosted buyer events that captures 1:1 conversations and turns them into CRM-ready notes and insights. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. This comparison weighs them on pricing, features, and everyday workflow fit.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. BarRaiser: AI interview intelligence platform that records interviews and coaches interviewers for better hiring. The right pick comes down to team size, budget, and the workflows you want to automate.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Basil AI: On-device AI note taker for Apple devices that transcribes and summarizes meetings entirely offline, with no cloud upload. This comparison weighs them on pricing, features, and everyday workflow fit.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. BeAware Conference Captioning: AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Bee: Wearable AI device that captures spoken conversations and turns them into transcripts, summaries, and reminders. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Beey: Web app for automatic transcription, subtitle creation, translation, and live transcription. Below, they line up on price, capture method, and how each fits a real meeting stack.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Berrycast: A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls. Below, they line up on price, capture method, and how each fits a real meeting stack.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Bliro: Bot-free AI meeting assistant that transcribes online and in-person conversations from device audio without recording audio or video. This comparison weighs them on pricing, features, and everyday workflow fit.
Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Bluedot: Bot-free note taker for Meet, Zoom, Teams plus mobile recording Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.