Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Vanie: Vanie is an India-first AI conversation intelligence and QA platform that transcribes and analyzes 100% of contact center calls, chats, and emails in real time. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Ava when real-time captioning for deaf and hard-of-hearing participants matters most, and Vanie when transcribing and analyzing hinglish and regional-language customer conversations for indian enterprises matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings.
Vanie is an India-first AI conversation intelligence and QA platform that transcribes and analyzes 100% of contact center calls, chats, and emails in real time.
Ava is a live captioning and transcription service built primarily for deaf and hard-of-hearing users, as well as for organizations that need accessible meetings and conversations. The app captures audio from in-person conversations and from video conferencing tools, then generates real-time captions on a phone, computer, or in the meeting interface. Ava combines automatic speech recognition with an optional professional scribe service for higher-accuracy, ADA-compliant captioning, giving users a choice between fast AI captions and human-assisted transcription. Features include color-coded speaker identification so users can follow who said what, support for many languages, and stored transcripts and summaries after a conversation ends. Through its Ava Connect integration, the service connects with Zoom, Google Meet, and Microsoft Teams, and it is available across mobile (iOS and Android), web, and desktop (Windows and Mac). Ava is aimed at individuals who need accessibility support in daily conversations and meetings, as well as at educational institutions, healthcare providers, corporations, and event venues that must provide compliant real-time captioning without committing to a traditional CART contract. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Vanie is an agentic AI conversation intelligence and quality assurance platform built for contact centers, with a particular focus on the Indian and broader APAC market. It automatically converts 100% of customer interactions across calls, chats, and emails into text, then analyzes them for sentiment, intent, objections, compliance risks, script adherence, and missed upsell or cross-sell opportunities. The platform produces call summaries, automates QA audits across every interaction rather than a sampled subset, and delivers real-time agent assistance with prompts and alerts during live calls, plus post-call coaching and performance dashboards. Its distinguishing feature is the proprietary Vanie LLM, a model the company describes as built on LLaMA and customized for contact center conversations, designed to handle Hinglish, code-mixed speech, and regional Indian dialects such as Hindi, Tamil, Telugu, Kannada, and Marathi. Vanie targets business leaders, QA teams, supervisors, and agents in high-volume, regulated sectors including BFSI, FinTech, HealthTech, and BPOs, where automated, language-aware monitoring and compliance matter.
Best suited for
Ava is a free tier with paid upgrades (freemium); Vanie is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Ava | Vanie |
|---|---|---|
| Core capability | Integration with Zoom, Google Meet, and Microsoft Teams | Real-time transcription that converts 100% of calls, chats, and emails into text |
| Standout feature | Real-time live captions for in-person and online conversations | Automated quality assurance auditing every interaction instead of a manual sample |
| Team usage | Color-coded speaker identification | Conversation intelligence with sentiment, intent, objection, and keyword/topic analysis |
| Integrations | Optional professional scribe service for higher accuracy | Proprietary Vanie LLM supporting Hinglish, code-mixed speech, and regional Indian dialects |
| Languages & capture | Mobile, web, and desktop apps | Real-time agent assistance with live prompts, alerts, and contextual guidance |
| Best-fit workflow | Saved transcripts and conversation summaries | Compliance and script-adherence monitoring with performance dashboards and coaching |
Ava
Choose Ava if you need real-time captioning for deaf and hard-of-hearing participants — strengths include strong accessibility focus for deaf and hard-of-hearing users.
Vanie
Choose Vanie if you need automating quality assurance and compliance audits across every contact center call — strengths include strong support for hinglish, code-mixed, and indian regional languages where english-optimized tools struggle.
Ava
Vanie
It depends on your workflow. Ava is strong for real-time captioning for deaf and hard-of-hearing participants, while Vanie is strong for automating quality assurance and compliance audits across every contact center call. Both transcribe and summarize meetings.
Ava is a free tier with paid upgrades and Vanie is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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