Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. TORTUS: TORTUS is an ambient AI clinical assistant that listens to patient consultations and automatically transcribes them into structured clinical notes, letters, and coding suggestions. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Ava when real-time captioning for deaf and hard-of-hearing participants matters most, and TORTUS when transcribing and documenting telephone triage and clinical hub calls matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings.
TORTUS is an ambient AI clinical assistant that listens to patient consultations and automatically transcribes them into structured clinical notes, letters, and coding suggestions.
Ava is a live captioning and transcription service built primarily for deaf and hard-of-hearing users, as well as for organizations that need accessible meetings and conversations. The app captures audio from in-person conversations and from video conferencing tools, then generates real-time captions on a phone, computer, or in the meeting interface. Ava combines automatic speech recognition with an optional professional scribe service for higher-accuracy, ADA-compliant captioning, giving users a choice between fast AI captions and human-assisted transcription. Features include color-coded speaker identification so users can follow who said what, support for many languages, and stored transcripts and summaries after a conversation ends. Through its Ava Connect integration, the service connects with Zoom, Google Meet, and Microsoft Teams, and it is available across mobile (iOS and Android), web, and desktop (Windows and Mac). Ava is aimed at individuals who need accessibility support in daily conversations and meetings, as well as at educational institutions, healthcare providers, corporations, and event venues that must provide compliant real-time captioning without committing to a traditional CART contract. Pricing varies by plan. Check the official website for current pricing.
Best suited for
TORTUS is a regulated, healthcare-specific ambient voice AI built with the NHS. It acts as an AI scribe that listens to clinician-patient consultations, transcribes the conversation using speaker-diarized speech-to-text, and uses large language models to draft structured clinical notes, referral letters, patient summaries, and suggested clinical coding (including SNOMED) within seconds for clinician review. Audio is captured with on-device, locally encrypted processing, and the company states no patient audio is retained at rest. The platform supports both face-to-face and telephone consultations, with telephony integrations such as X-on Surgery Connect and Avaya. It integrates with major electronic health record systems including Epic, EMIS Health, TPP SystmOne, Oracle Health, Access Rio, and Medicus to enable clinician-approved write-back. It is registered as a UK Class I medical device and holds ISO 13485, ISO 27001, and Cyber Essentials Plus certifications. TORTUS is aimed at clinicians and healthcare organizations such as NHS Trusts, hospitals, ambulance services, outpatient clinics, and GP practices. The company reports use across more than 2.5 million consultations.
Best suited for
Ava is a free tier with paid upgrades (freemium); TORTUS is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Ava | TORTUS |
|---|---|---|
| Core capability | Integration with Zoom, Google Meet, and Microsoft Teams | Ambient voice capture of face-to-face and telephone consultations |
| Standout feature | Real-time live captions for in-person and online conversations | Real-time transcription with speaker diarization and local encryption |
| Team usage | Color-coded speaker identification | Auto-generated clinical notes, referral letters, and patient summaries |
| Integrations | Optional professional scribe service for higher accuracy | Suggested clinical coding including SNOMED |
| Languages & capture | Mobile, web, and desktop apps | EHR integrations (Epic, EMIS, TPP SystmOne, Oracle Health, Access Rio, Medicus) with clinician-approved write-back |
| Best-fit workflow | Saved transcripts and conversation summaries | Hallucination detection to validate notes against the source context |
Ava
Choose Ava if you need real-time captioning for deaf and hard-of-hearing participants — strengths include strong accessibility focus for deaf and hard-of-hearing users.
TORTUS
Choose TORTUS if you need generating clinical documentation from gp and outpatient consultations — strengths include purpose-built and regulated for clinical use (uk class i medical device, iso 13485 / iso 27001 certified).
Ava
TORTUS
It depends on your workflow. Ava is strong for real-time captioning for deaf and hard-of-hearing participants, while TORTUS is strong for generating clinical documentation from gp and outpatient consultations. Both transcribe and summarize meetings.
Ava is a free tier with paid upgrades and TORTUS is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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