Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. Symbl.ai: Developer conversation-intelligence API for transcribing and analyzing voice, video, and chat conversations. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Ava when real-time captioning for deaf and hard-of-hearing participants matters most, and Symbl.ai when scoring and analyzing sales calls for coaching matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings.
Developer conversation-intelligence API for transcribing and analyzing voice, video, and chat conversations.
Ava is a live captioning and transcription service built primarily for deaf and hard-of-hearing users, as well as for organizations that need accessible meetings and conversations. The app captures audio from in-person conversations and from video conferencing tools, then generates real-time captions on a phone, computer, or in the meeting interface. Ava combines automatic speech recognition with an optional professional scribe service for higher-accuracy, ADA-compliant captioning, giving users a choice between fast AI captions and human-assisted transcription. Features include color-coded speaker identification so users can follow who said what, support for many languages, and stored transcripts and summaries after a conversation ends. Through its Ava Connect integration, the service connects with Zoom, Google Meet, and Microsoft Teams, and it is available across mobile (iOS and Android), web, and desktop (Windows and Mac). Ava is aimed at individuals who need accessibility support in daily conversations and meetings, as well as at educational institutions, healthcare providers, corporations, and event venues that must provide compliant real-time captioning without committing to a traditional CART contract. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Symbl.ai is a conversation-intelligence platform delivered as APIs and SDKs that lets developers transcribe and analyze voice, video, and chat conversations, including meetings and customer calls. Beyond raw transcription, Symbl.ai focuses on extracting structure and meaning from conversations: it can generate speaker-attributed transcripts, summaries, topics, action items, questions, and entities, and it can score calls and monitor sentiment in real time. It supports both real-time streaming over WebSocket for live meetings and processing of recorded audio and video, which makes it suitable for building meeting assistants as well as sales and support analytics tools. The platform is now part of Invoca and continues to operate, targeting enterprises that want to embed real-time AI agents and analytics into their own products rather than buy a finished end-user application. Typical implementations include adding live transcription and summaries to a conferencing tool, scoring and coaching sales calls, and surfacing compliance or quality signals from conversations. Because it is developer-first, using Symbl.ai requires engineering work to integrate its APIs into an existing application or workflow. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Ava is a free tier with paid upgrades (freemium); Symbl.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Ava | Symbl.ai |
|---|---|---|
| Core capability | Integration with Zoom, Google Meet, and Microsoft Teams | Real-time streaming and recorded conversation transcription |
| Standout feature | Real-time live captions for in-person and online conversations | Speaker diarization with speaker-attributed transcripts |
| Team usage | Color-coded speaker identification | Automatic summaries, topics, action items, and questions |
| Integrations | Optional professional scribe service for higher accuracy | Real-time sentiment analysis and call scoring |
| Languages & capture | Mobile, web, and desktop apps | Entity recognition and conversation analytics |
| Best-fit workflow | Saved transcripts and conversation summaries | Developer APIs and SDKs for voice, video, and chat |
Ava
Choose Ava if you need real-time captioning for deaf and hard-of-hearing participants — strengths include strong accessibility focus for deaf and hard-of-hearing users.
Symbl.ai
Choose Symbl.ai if you need embedding live transcription and summaries into a meeting tool — strengths include goes beyond transcription with rich conversation analytics.
Ava
Symbl.ai
It depends on your workflow. Ava is strong for real-time captioning for deaf and hard-of-hearing participants, while Symbl.ai is strong for embedding live transcription and summaries into a meeting tool. Both transcribe and summarize meetings.
Ava is a free tier with paid upgrades and Symbl.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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