AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AutoMemo when capturing and transcribing in-person business meetings matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
AutoMemo (オートメモ) is a transcription AI developed, sold, and supported by Sourcenext Corporation in Japan. It is built around a multi-surface approach: users can capture audio through a web browser app, a dedicated smartphone app, or standalone hardware voice recorders (the AutoMemo S and AutoMemo R devices), and the captured audio is automatically converted to text. The service uses a Whisper-based speech recognition engine, automatically inserts punctuation, removes filler words such as Japanese hesitation sounds, and recognizes speakers so that transcription results are divided into speaker blocks. On top of the transcript, AutoMemo can automatically generate summaries and extract to-do items and deadlines, and it has added features such as AI-generated titles for recordings. Audio and transcripts are saved to the cloud for later editing, searching, and sharing. AutoMemo positions itself for business meetings, interviews, and lecture capture in Japanese-language workflows, and offers a limited free transcription allowance with paid plans for higher usage. It remains actively developed and marketed in 2025/2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
AutoMemo is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | AutoMemo | QEval |
|---|---|---|
| Core capability | Records via web app, smartphone app, or dedicated voice recorder hardware | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Whisper-based speech-to-text with automatic punctuation | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Speaker recognition that splits transcripts into per-speaker blocks | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | AI summaries with to-do and deadline extraction | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Automatic filler-word removal | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Cloud storage with editing, search, and sharing | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
AutoMemo
Choose AutoMemo if you need capturing and transcribing in-person business meetings — strengths include multiple capture options including standalone hardware recorders.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
AutoMemo
QEval
It depends on your workflow. AutoMemo is strong for capturing and transcribing in-person business meetings, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
AutoMemo is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving AutoMemo and QEval.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Ava: AI live captioning and transcription app for accessibility, providing real-time captions for conversations and video meetings. The right pick comes down to team size, budget, and the workflows you want to automate.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Aviso AI: End-to-end AI revenue platform whose conversation intelligence records and analyzes sales calls and meetings for B2B revenue teams. This comparison weighs them on pricing, features, and everyday workflow fit.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. BB Recorder: A 100% local, no-bot meeting recorder for Mac and iOS that records, transcribes, and summarizes entirely on-device, built by the BuildBetter team. This comparison weighs them on pricing, features, and everyday workflow fit.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Backtrack: An AI meeting intelligence tool for trade shows and hosted buyer events that captures 1:1 conversations and turns them into CRM-ready notes and insights. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. BarRaiser: AI interview intelligence platform that records interviews and coaches interviewers for better hiring. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Basil AI: On-device AI note taker for Apple devices that transcribes and summarizes meetings entirely offline, with no cloud upload. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. BeAware Conference Captioning: AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Bee: Wearable AI device that captures spoken conversations and turns them into transcripts, summaries, and reminders. The right pick comes down to team size, budget, and the workflows you want to automate.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Beey: Web app for automatic transcription, subtitle creation, translation, and live transcription. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Berrycast: A screen recorder and AI meeting notes tool with a Chrome extension and desktop app that records, transcribes, and summarizes calls. This comparison weighs them on pricing, features, and everyday workflow fit.
AutoMemo: Japanese transcription AI from Sourcenext that records meetings via web app, smartphone app, or dedicated voice recorders, then transcribes, summarizes, and shares. Bliro: Bot-free AI meeting assistant that transcribes online and in-person conversations from device audio without recording audio or video. Below, they line up on price, capture method, and how each fits a real meeting stack.