AudioDiary: AudioDiary is an AI-powered voice journaling app that records spoken entries, transcribes them, and generates summaries and reflective insights. Scorebuddy: Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AudioDiary when keeping a daily reflective journal by speaking instead of typing matters most, and Scorebuddy when transcribing and analyzing multilingual customer calls to surface sentiment and contact drivers matters most. Try them side by side on real calls before deciding — needs vary by team.
AudioDiary is an AI-powered voice journaling app that records spoken entries, transcribes them, and generates summaries and reflective insights.
Scorebuddy is an AI-powered contact center quality assurance platform that transcribes and auto-scores voice, chat, email, and social interactions against customizable scorecards.
AudioDiary, made by Soliloquy Apps Limited, is a voice journaling application that lets users capture thoughts by speaking instead of typing. Users record an audio entry and the app automatically transcribes it and applies AI to produce summaries, reflections, suggested goals, mood tracking, and pattern visualization over time. It also offers dream analysis, custom tagging, themes, and the ability to attach photos to entries. Captured content can be exported as audio, transcripts, images, or PDF, and entries can be edited after recording. Its "Session Designer" lets users personalize or disable AI features, and extracted goals can sync to Google Calendar. The app is available across iOS, iPad, Mac (including Apple Vision), and the web, with synchronization between platforms. Recordings are encrypted in transit and at rest, with data stored via established cloud providers, and the company states it does not sell or monetize journal entries. It is aimed at individuals seeking a reflective, spoken personal journaling and self-tracking habit rather than business meetings.
Best suited for
Scorebuddy (ScorebuddyCX) is a contact center quality assurance and conversation intelligence platform built for QA teams, CX leaders, and BPOs across industries such as financial services, technology, healthcare, and retail. It ingests agent-customer interactions across voice, chat, email, and social channels and uses GenAI auto-scoring to automatically evaluate conversations against fully customizable scorecards, scoring both human agents and AI chatbots while maintaining an audit trail for regulated environments. For voice, it provides AI transcription that converts multilingual call recordings into transcripts, then layers conversation analytics on top: automated sentiment analysis, contact-driver categorization, and pattern detection across interactions. Reviewers can view scorecards alongside AI marked-up conversations and build automated pass/fail rules. The platform also includes a built-in learning management system that assigns targeted coaching and AI-generated courses based on identified skill gaps, plus configurable dashboards for CX, product, and other teams. It integrates with leading contact center and CRM tools including Five9, Genesys, Salesforce, and Zendesk. What distinguishes it is the combination of configurable QA scorecards, transcription-driven analytics, and coaching/LMS in one workflow.
Best suited for
AudioDiary is a free tier with paid upgrades (freemium); Scorebuddy is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | AudioDiary | Scorebuddy |
|---|---|---|
| Core capability | Voice recording with automatic AI transcription | AI transcription of multilingual call recordings into text transcripts |
| Standout feature | AI-generated summaries, reflections, and suggested goals | GenAI auto-scoring of interactions against fully customizable scorecards |
| Team usage | Mood and dream tracking with pattern visualization over time | Conversation analytics with sentiment analysis and contact-driver categorization |
| Integrations | Customizable or disablable AI via a 'Session Designer' | Omnichannel coverage across voice, chat, email, and social interactions |
| Languages & capture | Export of audio, transcripts, images, and PDF; editable transcripts | Side-by-side view of scorecards and AI marked-up conversations with automated pass/fail rules |
| Best-fit workflow | Cross-platform sync across iOS, Mac, Apple Vision, and web | Built-in learning management system with targeted coaching and AI-generated courses |
AudioDiary
Choose AudioDiary if you need keeping a daily reflective journal by speaking instead of typing — strengths include captures journaling hands-free by speaking, with automatic transcription.
Scorebuddy
Choose Scorebuddy if you need automatically scoring and qa-evaluating up to 100% of contact center interactions across channels — strengths include covers qa, conversation analytics, transcription, and coaching/lms in a single integrated platform.
AudioDiary
Scorebuddy
It depends on your workflow. AudioDiary is strong for keeping a daily reflective journal by speaking instead of typing, while Scorebuddy is strong for automatically scoring and qa-evaluating up to 100% of contact center interactions across channels. Both transcribe and summarize meetings.
AudioDiary is a free tier with paid upgrades and Scorebuddy is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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