AudioDiary: AudioDiary is an AI-powered voice journaling app that records spoken entries, transcribes them, and generates summaries and reflective insights. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AudioDiary when keeping a daily reflective journal by speaking instead of typing matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
AudioDiary is an AI-powered voice journaling app that records spoken entries, transcribes them, and generates summaries and reflective insights.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
AudioDiary, made by Soliloquy Apps Limited, is a voice journaling application that lets users capture thoughts by speaking instead of typing. Users record an audio entry and the app automatically transcribes it and applies AI to produce summaries, reflections, suggested goals, mood tracking, and pattern visualization over time. It also offers dream analysis, custom tagging, themes, and the ability to attach photos to entries. Captured content can be exported as audio, transcripts, images, or PDF, and entries can be edited after recording. Its "Session Designer" lets users personalize or disable AI features, and extracted goals can sync to Google Calendar. The app is available across iOS, iPad, Mac (including Apple Vision), and the web, with synchronization between platforms. Recordings are encrypted in transit and at rest, with data stored via established cloud providers, and the company states it does not sell or monetize journal entries. It is aimed at individuals seeking a reflective, spoken personal journaling and self-tracking habit rather than business meetings.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
AudioDiary is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | AudioDiary | QEval |
|---|---|---|
| Core capability | Voice recording with automatic AI transcription | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | AI-generated summaries, reflections, and suggested goals | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Mood and dream tracking with pattern visualization over time | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Customizable or disablable AI via a 'Session Designer' | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Export of audio, transcripts, images, and PDF; editable transcripts | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Cross-platform sync across iOS, Mac, Apple Vision, and web | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
AudioDiary
Choose AudioDiary if you need keeping a daily reflective journal by speaking instead of typing — strengths include captures journaling hands-free by speaking, with automatic transcription.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
AudioDiary
QEval
It depends on your workflow. AudioDiary is strong for keeping a daily reflective journal by speaking instead of typing, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
AudioDiary is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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