AudioDiary: AudioDiary is an AI-powered voice journaling app that records spoken entries, transcribes them, and generates summaries and reflective insights. Cresta: Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist AudioDiary when keeping a daily reflective journal by speaking instead of typing matters most, and Cresta when analyzing every interaction to identify behaviors that drive outcomes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
AudioDiary is an AI-powered voice journaling app that records spoken entries, transcribes them, and generates summaries and reflective insights.
Enterprise contact-center AI platform combining real-time agent assist, autonomous AI agents, and conversation intelligence.
AudioDiary, made by Soliloquy Apps Limited, is a voice journaling application that lets users capture thoughts by speaking instead of typing. Users record an audio entry and the app automatically transcribes it and applies AI to produce summaries, reflections, suggested goals, mood tracking, and pattern visualization over time. It also offers dream analysis, custom tagging, themes, and the ability to attach photos to entries. Captured content can be exported as audio, transcripts, images, or PDF, and entries can be edited after recording. Its "Session Designer" lets users personalize or disable AI features, and extracted goals can sync to Google Calendar. The app is available across iOS, iPad, Mac (including Apple Vision), and the web, with synchronization between platforms. Recordings are encrypted in transit and at rest, with data stored via established cloud providers, and the company states it does not sell or monetize journal entries. It is aimed at individuals seeking a reflective, spoken personal journaling and self-tracking habit rather than business meetings.
Best suited for
Cresta is an enterprise customer-experience AI platform that unifies human and AI agents across voice and digital channels. It captures conversations through integrations with major contact-center systems such as Genesys, NICE, Salesforce, Twilio, and Amazon Connect, then analyzes those interactions at scale to surface behavioral insights and deliver real-time guidance. Its Agent Assist listens to live conversations and provides agents with in-the-moment suggestions, knowledge, and next-best actions, while a Knowledge Agent proactively surfaces context-aware answers without manual prompting. Cresta's conversation intelligence analyzes 100% of interactions to identify the behaviors that drive outcomes, and its automated quality management scores conversations across the board so supervisors gain visibility without manual sampling. The platform also offers autonomous AI agents that can resolve customer conversations end to end, plus an Agent Operations Center that gives supervisors real-time visibility and intervention tools across both human and AI-led conversations. Cresta is built for large enterprise contact centers in industries such as financial services, travel and hospitality, telecommunications, insurance, and healthcare that need real-time assistance, coaching, and analytics at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
AudioDiary is a free tier with paid upgrades (freemium); Cresta is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | AudioDiary | Cresta |
|---|---|---|
| Core capability | Voice recording with automatic AI transcription | Real-time Agent Assist with live suggestions and knowledge |
| Standout feature | AI-generated summaries, reflections, and suggested goals | Conversation intelligence analyzing 100% of interactions |
| Team usage | Mood and dream tracking with pattern visualization over time | Automated quality management and scoring across all calls |
| Integrations | Customizable or disablable AI via a 'Session Designer' | Knowledge Agent that proactively surfaces context-aware answers |
| Languages & capture | Export of audio, transcripts, images, and PDF; editable transcripts | Autonomous AI agents for end-to-end conversation resolution |
| Best-fit workflow | Cross-platform sync across iOS, Mac, Apple Vision, and web | Integrations with Genesys, NICE, Salesforce, Twilio, and Amazon Connect |
AudioDiary
Choose AudioDiary if you need keeping a daily reflective journal by speaking instead of typing — strengths include captures journaling hands-free by speaking, with automatic transcription.
Cresta
Choose Cresta if you need assisting contact-center agents in real time during customer conversations — strengths include delivers real-time guidance during live conversations, not just post-call review.
AudioDiary
Cresta
It depends on your workflow. AudioDiary is strong for keeping a daily reflective journal by speaking instead of typing, while Cresta is strong for assisting contact-center agents in real time during customer conversations. Both transcribe and summarize meetings.
AudioDiary is a free tier with paid upgrades and Cresta is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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