Attendee: Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts. Zenarate: Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Attendee when developers embedding meeting recording and transcription into their own saas products matters most, and Zenarate when monitoring customer sentiment and emerging call topics to surface compliance and experience issues matters most. Try them side by side on real calls before deciding — needs vary by team.
Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts.
Zenarate's Performance Analyzer is an AI tool that transcribes, redacts, and scores live contact-center agent calls for quality assurance and coaching.
Attendee is an open-source REST API, developed by Attendee Labs, that abstracts the engineering work of building meeting bots into a single developer-friendly interface. Instead of maintaining separate bot stacks for each video platform, developers send one API request and Attendee dispatches a bot that joins a Zoom, Google Meet, or Microsoft Teams call, then returns recordings, transcripts, and real-time media streams. It is built on widely used, battle-tested technologies such as Django, PostgreSQL, and Redis, and is designed to run from a single Docker image so teams can self-host it on their own infrastructure for data residency, compliance, and cost control. The project documents real-time transcription, webhooks, calendar integration, scheduled meetings, and websocket audio input/output. Because it is open source and self-hosted, organizations in regulated industries can keep meeting audio and transcripts inside their own environment rather than routing them through a third-party vendor. The repository is actively maintained with frequent releases, and the project markets itself as a lower-cost alternative to closed-source meeting-bot platforms for developers who want to embed meeting capture and transcription into their own applications. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zenarate is an AI simulation-training and conversation-analytics platform for contact centers, and its Performance Analyzer (formerly Call Analyzer) is the module that turns live customer calls into structured quality and coaching data. The AI engine automatically transcribes each interaction, redacts sensitive information, and scores calls against a client's defined call model and skill expectations, processing up to 100% of calls rather than a small sampled subset. Analysis runs nightly so leaders have results the next day, with automated scorecards, sentiment analysis, topic and trend reporting, and next-action coaching recommendations. Managers can drill into specific conversation moments, listen to the audio, and add commentary directly from the scorecard. Because it sits inside Zenarate's AI Coach platform, identified gaps can be turned into personalized roleplay simulations and coaching plans. It is built for QA managers, training leaders, and contact-center operations across industries such as financial services, healthcare, insurance, telecom, retail, and travel, and supports multiple languages and global deployments.
Best suited for
Attendee is a free tier with paid upgrades (freemium); Zenarate is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Attendee | Zenarate |
|---|---|---|
| Core capability | Unified REST API for deploying bots to Zoom, Google Meet, and Microsoft Teams | AI transcription of live agent calls with automatic redaction of sensitive information |
| Standout feature | Meeting recording and transcript retrieval through API endpoints | Automated scoring of up to 100% of calls against a client's defined call model and skill parameters |
| Team usage | Real-time media pipeline with websocket audio input/output | Quality-assurance scorecards with the ability to listen to audio and add manager commentary |
| Integrations | Webhooks for event-driven workflows | Sentiment analysis plus topic-frequency and trend reporting across interactions |
| Languages & capture | Calendar integration and scheduled-meeting support | Next-action coaching recommendations that convert QA findings into roleplay simulations |
| Best-fit workflow | Single Docker image self-hosting built on Django, PostgreSQL, and Redis | Nightly batch processing so insights are ready the following day |
Attendee
Choose Attendee if you need developers embedding meeting recording and transcription into their own saas products — strengths include fully open source and designed for convenient self-hosting, keeping meeting data on your own infrastructure.
Zenarate
Choose Zenarate if you need automating contact-center qa by transcribing and scoring every agent call instead of manual sampling — strengths include analyzes up to 100% of calls instead of a small manual qa sample, with automatic transcription and redaction.
Attendee
Zenarate
It depends on your workflow. Attendee is strong for developers embedding meeting recording and transcription into their own saas products, while Zenarate is strong for automating contact-center qa by transcribing and scoring every agent call instead of manual sampling. Both transcribe and summarize meetings.
Attendee is a free tier with paid upgrades and Zenarate is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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