Attendee: Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts. QEval: QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Attendee when developers embedding meeting recording and transcription into their own saas products matters most, and QEval when real-time compliance monitoring and de-escalation support during live customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts.
QEval is an AI contact center quality assurance platform that transcribes and scores customer conversations across voice, chat, email, and SMS against customizable scorecards.
Attendee is an open-source REST API, developed by Attendee Labs, that abstracts the engineering work of building meeting bots into a single developer-friendly interface. Instead of maintaining separate bot stacks for each video platform, developers send one API request and Attendee dispatches a bot that joins a Zoom, Google Meet, or Microsoft Teams call, then returns recordings, transcripts, and real-time media streams. It is built on widely used, battle-tested technologies such as Django, PostgreSQL, and Redis, and is designed to run from a single Docker image so teams can self-host it on their own infrastructure for data residency, compliance, and cost control. The project documents real-time transcription, webhooks, calendar integration, scheduled meetings, and websocket audio input/output. Because it is open source and self-hosted, organizations in regulated industries can keep meeting audio and transcripts inside their own environment rather than routing them through a third-party vendor. The repository is actively maintained with frequent releases, and the project markets itself as a lower-cost alternative to closed-source meeting-bot platforms for developers who want to embed meeting capture and transcription into their own applications. Pricing varies by plan. Check the official website for current pricing.
Best suited for
QEval, built by Etech Global Services, is an AI-powered contact center quality assurance and performance management platform. It automatically transcribes recorded and live customer interactions across voice, chat, email, and SMS channels, then applies speech analytics, sentiment detection, and topic classification to evaluate every conversation against customizable quality scorecards rather than a small manual sample. Built for contact center QA teams, compliance officers, and operations leaders, it converts interactions into searchable transcripts in near real time, scoring both human and AI agents. QEval includes real-time agent assist that surfaces compliance prompts and de-escalation guidance during live calls, automated PCI/HIPAA/GDPR compliance monitoring with PHI/PII redaction, and coaching workflows with analytics and gamification to drive agent improvement. A flexible scorecard builder supports numeric, weighted, blind, and holistic scoring formats. Distinct from generic LLM wrappers, QEval emphasizes a proprietary multi-expert evaluation architecture, vendor-neutral scoring of third-party AI agents, and a roughly 30-day deployment timeline aimed at enterprise contact centers.
Best suited for
Attendee is a free tier with paid upgrades (freemium); QEval is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Attendee | QEval |
|---|---|---|
| Core capability | Unified REST API for deploying bots to Zoom, Google Meet, and Microsoft Teams | Automated transcription of recorded and live calls into searchable text via speech analytics |
| Standout feature | Meeting recording and transcript retrieval through API endpoints | Customizable quality scorecards (numeric, weighted, blind, and holistic scoring formats) |
| Team usage | Real-time media pipeline with websocket audio input/output | Evaluation across 100% of voice, chat, email, and SMS interactions instead of manual samples |
| Integrations | Webhooks for event-driven workflows | Real-time agent assist with live compliance prompts and de-escalation guidance |
| Languages & capture | Calendar integration and scheduled-meeting support | Compliance monitoring for PCI, HIPAA, and GDPR with PHI/PII redaction |
| Best-fit workflow | Single Docker image self-hosting built on Django, PostgreSQL, and Redis | Scoring of both human agents and third-party AI agents, plus coaching, analytics, and gamification |
Attendee
Choose Attendee if you need developers embedding meeting recording and transcription into their own saas products — strengths include fully open source and designed for convenient self-hosting, keeping meeting data on your own infrastructure.
QEval
Choose QEval if you need automating quality monitoring and scoring of agent customer interactions at scale — strengths include transcribes and analyzes 100% of interactions across multiple channels rather than a sampled subset.
Attendee
QEval
It depends on your workflow. Attendee is strong for developers embedding meeting recording and transcription into their own saas products, while QEval is strong for automating quality monitoring and scoring of agent customer interactions at scale. Both transcribe and summarize meetings.
Attendee is a free tier with paid upgrades and QEval is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving Attendee and QEval.
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