Attendee: Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts. MaestroQA: MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Attendee when developers embedding meeting recording and transcription into their own saas products matters most, and MaestroQA when auto-reviewing entire conversation volumes for compliance and risk monitoring matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts.
MaestroQA is a customer-support QA platform that transcribes and analyzes calls, chats, and emails to power scorecards, coaching, and conversation analytics.
Attendee is an open-source REST API, developed by Attendee Labs, that abstracts the engineering work of building meeting bots into a single developer-friendly interface. Instead of maintaining separate bot stacks for each video platform, developers send one API request and Attendee dispatches a bot that joins a Zoom, Google Meet, or Microsoft Teams call, then returns recordings, transcripts, and real-time media streams. It is built on widely used, battle-tested technologies such as Django, PostgreSQL, and Redis, and is designed to run from a single Docker image so teams can self-host it on their own infrastructure for data residency, compliance, and cost control. The project documents real-time transcription, webhooks, calendar integration, scheduled meetings, and websocket audio input/output. Because it is open source and self-hosted, organizations in regulated industries can keep meeting audio and transcripts inside their own environment rather than routing them through a third-party vendor. The repository is actively maintained with frequent releases, and the project markets itself as a lower-cost alternative to closed-source meeting-bot platforms for developers who want to embed meeting capture and transcription into their own applications. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MaestroQA is an AI conversation-data quality platform built for customer support, contact center, and CX teams. It ingests conversation data across channels—calls, chats, emails, bots, and surveys—and turns it into QA scorecards, analytics, and coaching workflows. For voice, MaestroQA runs its own transcription built on enhanced open-source speech models, transcribing calls without per-minute charges. Transcription features include speaker diarization, redaction of sensitive customer data, custom vocabulary to capture industry-specific terms, and an interactive transcript UI that lets reviewers skip inactive periods and jump to friction points; transcripts export via S3 or CSV with speakers and timestamps. On top of transcripts, AutoQA can review entire conversation volumes and flag interactions for targeted manual QA, while conversation analytics and AskAI surface sentiment, customer concerns, and coaching opportunities. The platform integrates with helpdesk and contact-center tools such as Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, and Aircall. It is aimed at QA managers, compliance officers, and support leaders at mid-market and enterprise companies.
Best suited for
Attendee is a free tier with paid upgrades (freemium); MaestroQA is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Attendee | MaestroQA |
|---|---|---|
| Core capability | Unified REST API for deploying bots to Zoom, Google Meet, and Microsoft Teams | Proprietary call transcription with speaker diarization across calls, chats, and emails |
| Standout feature | Meeting recording and transcript retrieval through API endpoints | AutoQA to automatically review conversation volumes and flag interactions for manual QA |
| Team usage | Real-time media pipeline with websocket audio input/output | Redaction of sensitive customer data and custom vocabulary for industry-specific terms |
| Integrations | Webhooks for event-driven workflows | Customizable QA scorecards, coaching workflows, and calibrations |
| Languages & capture | Calendar integration and scheduled-meeting support | Conversation analytics and AskAI (GPT-powered) for sentiment and insight surfacing |
| Best-fit workflow | Single Docker image self-hosting built on Django, PostgreSQL, and Redis | Integrations with Zendesk, Intercom, Salesforce Service Cloud, Talkdesk, Five9, Aircall, and more |
Attendee
Choose Attendee if you need developers embedding meeting recording and transcription into their own saas products — strengths include fully open source and designed for convenient self-hosting, keeping meeting data on your own infrastructure.
MaestroQA
Choose MaestroQA if you need transcribing and scoring support calls and chats to monitor agent quality at scale — strengths include built-in transcription that processes full call volumes without per-minute usage fees.
Attendee
MaestroQA
It depends on your workflow. Attendee is strong for developers embedding meeting recording and transcription into their own saas products, while MaestroQA is strong for transcribing and scoring support calls and chats to monitor agent quality at scale. Both transcribe and summarize meetings.
Attendee is a free tier with paid upgrades and MaestroQA is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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