Attendee: Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts. EvaluAgent: EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Attendee when developers embedding meeting recording and transcription into their own saas products matters most, and EvaluAgent when surface sentiment, intent, and contact reasons to coach agents and improve cx matters most. Try them side by side on real calls before deciding — needs vary by team.
Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts.
EvaluAgent is a contact-center quality assurance platform that automatically transcribes, scores, and analyzes customer conversations across calls, chats, emails, and tickets.
Attendee is an open-source REST API, developed by Attendee Labs, that abstracts the engineering work of building meeting bots into a single developer-friendly interface. Instead of maintaining separate bot stacks for each video platform, developers send one API request and Attendee dispatches a bot that joins a Zoom, Google Meet, or Microsoft Teams call, then returns recordings, transcripts, and real-time media streams. It is built on widely used, battle-tested technologies such as Django, PostgreSQL, and Redis, and is designed to run from a single Docker image so teams can self-host it on their own infrastructure for data residency, compliance, and cost control. The project documents real-time transcription, webhooks, calendar integration, scheduled meetings, and websocket audio input/output. Because it is open source and self-hosted, organizations in regulated industries can keep meeting audio and transcripts inside their own environment rather than routing them through a third-party vendor. The repository is actively maintained with frequent releases, and the project markets itself as a lower-cost alternative to closed-source meeting-bot platforms for developers who want to embed meeting capture and transcription into their own applications. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EvaluAgent is a UK-based quality assurance and performance-improvement platform built for contact centers, BPOs, QA leads, team managers, and frontline agents. It captures interactions from connected CCaaS, CRM, and helpdesk systems, then transcribes voice calls to text and processes chats, emails, and tickets so every conversation can be reviewed rather than just a manual sample. Its AutoQA engine uses customizable drag-and-drop scorecards to automatically evaluate interactions, applying auto-fail logic and weighting that mirror how a team grades quality. A conversation-intelligence layer adds sentiment analysis, reason-for-contact classification, intent detection, summarization, predictive metrics, and customer-vulnerability signals. Insights flow into coaching plans, performance tracking, and agent feedback. The platform also offers AI-agent observability to detect issues in automated conversations, plus calibration and reporting tools. It integrates with systems such as Genesys, Five9, NICE CXone, Talkdesk, Amazon Connect, Salesforce, and Zendesk, and lists enterprise security credentials including SOC 2 Type II and ISO 27001.
Best suited for
Attendee is a free tier with paid upgrades (freemium); EvaluAgent is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Attendee | EvaluAgent |
|---|---|---|
| Core capability | Unified REST API for deploying bots to Zoom, Google Meet, and Microsoft Teams | Automatic voice-call transcription with multi-language support |
| Standout feature | Meeting recording and transcript retrieval through API endpoints | AutoQA scoring of 100% of conversations using customizable drag-and-drop scorecards |
| Team usage | Real-time media pipeline with websocket audio input/output | Conversation intelligence: sentiment analysis, intent detection, and summarization |
| Integrations | Webhooks for event-driven workflows | Reason-for-contact classification and predictive metrics (CSAT/NPS/resolution) |
| Languages & capture | Calendar integration and scheduled-meeting support | AI-agent observability to flag hallucinations, missed intents, and quality issues |
| Best-fit workflow | Single Docker image self-hosting built on Django, PostgreSQL, and Redis | Coaching workflows, calibration, and dashboards built on QA insights |
Attendee
Choose Attendee if you need developers embedding meeting recording and transcription into their own saas products — strengths include fully open source and designed for convenient self-hosting, keeping meeting data on your own infrastructure.
EvaluAgent
Choose EvaluAgent if you need automatically score and audit 100% of customer service calls and chats for quality and compliance — strengths include transcribes and analyzes every interaction across voice, chat, email, and tickets rather than a small manual sample.
Attendee
EvaluAgent
It depends on your workflow. Attendee is strong for developers embedding meeting recording and transcription into their own saas products, while EvaluAgent is strong for automatically score and audit 100% of customer service calls and chats for quality and compliance. Both transcribe and summarize meetings.
Attendee is a free tier with paid upgrades and EvaluAgent is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Attendee and EvaluAgent.
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