Attendee: Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts. Balto: Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Attendee when developers embedding meeting recording and transcription into their own saas products matters most, and Balto when automating quality assurance and risk monitoring across all calls matters most. Try them side by side on real calls before deciding — needs vary by team.
Open-source, self-hostable meeting bot API that sends bots into Zoom, Google Meet, and Microsoft Teams to capture recordings and transcripts.
Real-time AI guidance and agent-assist platform that coaches contact-center and sales agents live during calls.
Attendee is an open-source REST API, developed by Attendee Labs, that abstracts the engineering work of building meeting bots into a single developer-friendly interface. Instead of maintaining separate bot stacks for each video platform, developers send one API request and Attendee dispatches a bot that joins a Zoom, Google Meet, or Microsoft Teams call, then returns recordings, transcripts, and real-time media streams. It is built on widely used, battle-tested technologies such as Django, PostgreSQL, and Redis, and is designed to run from a single Docker image so teams can self-host it on their own infrastructure for data residency, compliance, and cost control. The project documents real-time transcription, webhooks, calendar integration, scheduled meetings, and websocket audio input/output. Because it is open source and self-hosted, organizations in regulated industries can keep meeting audio and transcripts inside their own environment rather than routing them through a third-party vendor. The repository is actively maintained with frequent releases, and the project markets itself as a lower-cost alternative to closed-source meeting-bot platforms for developers who want to embed meeting capture and transcription into their own applications. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Balto is a contact-center AI platform centered on real-time guidance during live customer and sales calls. Rather than focusing on post-call review, Balto listens to conversations as they happen and surfaces dynamic prompts, objection-handling cues, compliance checklists, and knowledge-base answers to the agent in the moment. Its Agent Assist pulls relevant information so reps can respond to customer questions instantly, while real-time QA automatically scores interactions across all calls and flags compliance risk early, maintaining an audit trail for supervisors. Coaching automation tailors recommendations to each agent's performance, and real-time note generation produces call summaries without manual write-ups. Balto also offers voice AI agents to handle high-volume, repeatable calls and supports omnichannel context across voice and digital channels. It integrates with CRMs and telephony systems such as Salesforce and RingCentral. The platform is used across industries including healthcare, insurance, banking, collections, and home improvement, and is aimed at contact centers and sales teams that want in-the-moment guidance, compliance assurance, and automated quality management at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Attendee is a free tier with paid upgrades (freemium); Balto is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Attendee | Balto |
|---|---|---|
| Core capability | Unified REST API for deploying bots to Zoom, Google Meet, and Microsoft Teams | Real-time, in-call guidance with dynamic prompts and objection cues |
| Standout feature | Meeting recording and transcript retrieval through API endpoints | Agent Assist that surfaces knowledge-base answers live |
| Team usage | Real-time media pipeline with websocket audio input/output | Automated quality assurance scoring across 100% of calls |
| Integrations | Webhooks for event-driven workflows | Real-time compliance monitoring with audit trails |
| Languages & capture | Calendar integration and scheduled-meeting support | Automated call summaries and coaching recommendations |
| Best-fit workflow | Single Docker image self-hosting built on Django, PostgreSQL, and Redis | Integrations with CRMs and phone systems such as Salesforce and RingCentral |
Attendee
Choose Attendee if you need developers embedding meeting recording and transcription into their own saas products — strengths include fully open source and designed for convenient self-hosting, keeping meeting data on your own infrastructure.
Balto
Choose Balto if you need guiding agents live through objections and compliance requirements — strengths include guides agents during the call rather than only analyzing afterward.
Attendee
Balto
It depends on your workflow. Attendee is strong for developers embedding meeting recording and transcription into their own saas products, while Balto is strong for guiding agents live through objections and compliance requirements. Both transcribe and summarize meetings.
Attendee is a free tier with paid upgrades and Balto is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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