Amber Notes: EU-focused AI meeting notetaker by Dutch company Amberscript, with EU-only data hosting, multilingual transcription and an Ask Amber chat. Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Amber Notes when capturing and summarizing meetings for european teams with strict data-residency needs matters most, and Dovetail when building a searchable repository of customer insights matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
EU-focused AI meeting notetaker by Dutch company Amberscript, with EU-only data hosting, multilingual transcription and an Ask Amber chat.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Amber Notes is an AI meeting notetaker built for Europe by Amberscript, a Dutch transcription company based in the Netherlands. It is offered as a distinct meeting-focused product (at ambernotes.eu and notes.amberscript.com) with web access and mobile apps for iOS and Android. Amber Notes records, transcribes and summarizes meetings automatically across a wide range of European languages and dialects, with speaker identification that works across multiple participants. It produces intelligent summaries (including via custom prompts), extracts action items automatically, and offers an Ask Amber chat that lets users query their meeting history in natural language. The product supports both bot-based capture for virtual meetings on Zoom, Microsoft Teams and Google Meet and a mobile app for recording in-person meetings on the go, with summaries reviewable from a phone and synced to the desktop workspace. Its core privacy proposition is that all meeting data stays on EU servers and never leaves the European Union; the company states it does not use meeting content to train AI models and that the platform is ISO 27001 and ISO 9001 certified and aligned with GDPR. Amber Notes is actively operating in 2025/2026 with current mobile app listings and a live pricing page. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Amber Notes is a free tier with paid upgrades (freemium); Dovetail is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Amber Notes | Dovetail |
|---|---|---|
| Core capability | Automatic recording, transcription and summarization of meetings | AI transcription of interview and meeting recordings |
| Standout feature | Speaker identification across multiple participants | Automatic analysis that turns raw feedback into structured insights |
| Team usage | Action-item extraction and custom-prompt summaries | AI chat and search across all customer data |
| Integrations | Ask Amber natural-language chat over meeting history | Research repository for transcripts, tags, and highlights |
| Languages & capture | Bot capture for Zoom, Microsoft Teams and Google Meet plus a mobile app for in-person meetings | Highlight reels and video clips of key moments |
| Best-fit workflow | Support for a broad range of European languages and dialects | AI dashboards, AI docs, and sensitive-information redaction |
Amber Notes
Choose Amber Notes if you need capturing and summarizing meetings for european teams with strict data-residency needs — strengths include strong eu data-residency stance with meeting data kept on eu servers.
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Amber Notes
Dovetail
It depends on your workflow. Amber Notes is strong for capturing and summarizing meetings for european teams with strict data-residency needs, while Dovetail is strong for transcribing and analyzing user research interviews. Both transcribe and summarize meetings.
Amber Notes is a free tier with paid upgrades and Dovetail is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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