Alter: macOS-native AI meeting assistant that records and transcribes calls locally with built-in Whisper and Parakeet models, no bots required. Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Alter when freelancers and consultants privately capturing client calls without a visible bot matters most, and Eleveo when quality management and agent coaching from analyzed conversations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
macOS-native AI meeting assistant that records and transcribes calls locally with built-in Whisper and Parakeet models, no bots required.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Alter is a native macOS application that records, transcribes, and analyzes meetings directly on the user's Mac without sending a bot into the call. Instead of joining a meeting as a visible participant, Alter captures audio from the system output and microphone, so it works across Zoom, Microsoft Teams, Google Meet, WhatsApp, FaceTime, Skype, Discord, and in-person conversations. Transcription runs through on-device models, with a choice of an optimized Parakeet model for major languages or Whisper for broader language coverage, and speaker identification is performed locally. Because processing happens on the device, recordings and transcripts stay on the Mac and the app can operate without an internet connection. Beyond raw transcripts, Alter generates summaries and action items, lets users chat with their meetings, and connects to tools such as Notion, Slack, Linear, Asana, and Jira. It targets solopreneurs, freelancers, consultants, and other professionals who want private, bot-free meeting capture on macOS. The product is actively developed and operating in 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Alter is a free tier with paid upgrades (freemium); Eleveo is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Alter | Eleveo |
|---|---|---|
| Core capability | On-device transcription using built-in Whisper and Parakeet models | AI speech analytics with continuous speech-to-text transcription |
| Standout feature | Bot-free capture of system audio and microphone across any meeting or call app | Omnichannel media capture (voice, video, and screen recording) |
| Team usage | Automatic speaker identification performed locally | Automated call summaries with highlights, topics, and next steps |
| Integrations | AI summaries, action items, and chat-with-your-meeting Q&A | Sentiment detection and conversation categorization across interactions |
| Languages & capture | Integrations with Notion, Slack, Linear, Asana, Jira and other tools | Workforce management with AI forecasting and agent scheduling |
| Best-fit workflow | Offline operation with recordings and transcripts stored locally | Compliance tooling for GDPR, PCI-DSS, and TCPA |
Alter
Choose Alter if you need freelancers and consultants privately capturing client calls without a visible bot — strengths include local processing keeps recordings and transcripts on the user's own mac.
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Alter
Eleveo
It depends on your workflow. Alter is strong for freelancers and consultants privately capturing client calls without a visible bot, while Eleveo is strong for recording and transcribing customer service and sales calls at scale. Both transcribe and summarize meetings.
Alter is a free tier with paid upgrades and Eleveo is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving Alter and Eleveo.
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