Alter: macOS-native AI meeting assistant that records and transcribes calls locally with built-in Whisper and Parakeet models, no bots required. AmplifAI: AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Alter when freelancers and consultants privately capturing client calls without a visible bot matters most, and AmplifAI when surfacing customer sentiment, intent, and root-cause insights from conversation transcripts matters most. Try them side by side on real calls before deciding — needs vary by team.
macOS-native AI meeting assistant that records and transcribes calls locally with built-in Whisper and Parakeet models, no bots required.
AmplifAI is an AI-powered contact center platform that transcribes and analyzes customer conversations across voice, chat, and messaging to automate quality assurance, coaching, and CX intelligence.
Alter is a native macOS application that records, transcribes, and analyzes meetings directly on the user's Mac without sending a bot into the call. Instead of joining a meeting as a visible participant, Alter captures audio from the system output and microphone, so it works across Zoom, Microsoft Teams, Google Meet, WhatsApp, FaceTime, Skype, Discord, and in-person conversations. Transcription runs through on-device models, with a choice of an optimized Parakeet model for major languages or Whisper for broader language coverage, and speaker identification is performed locally. Because processing happens on the device, recordings and transcripts stay on the Mac and the app can operate without an internet connection. Beyond raw transcripts, Alter generates summaries and action items, lets users chat with their meetings, and connects to tools such as Notion, Slack, Linear, Asana, and Jira. It targets solopreneurs, freelancers, consultants, and other professionals who want private, bot-free meeting capture on macOS. The product is actively developed and operating in 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
AmplifAI is a contact center performance and customer-experience platform that unifies data across voice, chat, email, social, CRM, and workforce systems into a single source of truth. Its conversational intelligence layer captures call recordings and uses speech-to-text to transcribe conversations, then analyzes them for sentiment, intent, call reasons, themes, and behavioral signals. Rather than sampling a small percentage of interactions, its Automated QA evaluates conversations across channels and connects findings directly to coaching workflows. An "Ask Your Transcripts" feature provides a natural-language interface for querying call transcripts, QA scores, and CX metrics on demand, while real-time transcription, sentiment, and next-best-action guidance support agents during live interactions, including auto-summarized notes and dispositions. The platform is built for contact center teams—agents, team leaders, quality analysts, and CX leadership—across industries such as retail, financial services, healthcare, BPOs, and communications. It rounds out its offering with role-based performance dashboards, predictive NPS, root-cause analysis, gamification, and recognition tools to drive measurable performance improvements.
Best suited for
Alter is a free tier with paid upgrades (freemium); AmplifAI is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Alter | AmplifAI |
|---|---|---|
| Core capability | On-device transcription using built-in Whisper and Parakeet models | Speech-to-text transcription of voice calls plus analysis of chat and messaging conversations |
| Standout feature | Bot-free capture of system audio and microphone across any meeting or call app | Conversational intelligence surfacing sentiment, intent, call reasons, and behavioral signals |
| Team usage | Automatic speaker identification performed locally | Ask Your Transcripts: natural-language Q&A across call transcripts, QA data, and CX metrics |
| Integrations | AI summaries, action items, and chat-with-your-meeting Q&A | Automated QA scoring conversations across channels and triggering tailored coaching |
| Languages & capture | Integrations with Notion, Slack, Linear, Asana, Jira and other tools | Real-time transcription, sentiment, and next-best-action guidance with auto-summarized after-call notes |
| Best-fit workflow | Offline operation with recordings and transcripts stored locally | Unified data integration across voice, chat, CRM, surveys, and workforce systems with role-based performance dashboards |
Alter
Choose Alter if you need freelancers and consultants privately capturing client calls without a visible bot — strengths include local processing keeps recordings and transcripts on the user's own mac.
AmplifAI
Choose AmplifAI if you need automating quality assurance by transcribing and scoring customer service calls at scale — strengths include combines call transcription and conversation analytics with qa, coaching, and performance management in one platform.
Alter
AmplifAI
It depends on your workflow. Alter is strong for freelancers and consultants privately capturing client calls without a visible bot, while AmplifAI is strong for automating quality assurance by transcribing and scoring customer service calls at scale. Both transcribe and summarize meetings.
Alter is a free tier with paid upgrades and AmplifAI is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
More head-to-head comparisons involving Alter and AmplifAI.
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