Aloware: Sales engagement and contact platform with a power dialer plus AI conversation intelligence that records, transcribes, and analyzes calls for coaching. Eleveo: Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aloware when outbound sales teams running power-dialed cold-call campaigns with ai analysis matters most, and Eleveo when quality management and agent coaching from analyzed conversations matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Sales engagement and contact platform with a power dialer plus AI conversation intelligence that records, transcribes, and analyzes calls for coaching.
Eleveo is an AI-driven contact center workforce optimization platform that records, transcribes, and analyzes customer calls and interactions.
Aloware is a sales engagement and AI voice platform that combines an automated power dialer with conversation intelligence built for outbound revenue teams. Calls are recorded and automatically transcribed, and Aloware's AI voice analytics detect sentiment trends, track keywords, and generate conversation insights that highlight action items and customer concerns. After each call, the platform can produce custom AI summaries tailored to a team's KPIs, and call-summary search lets managers find relevant moments across many conversations. For coaching, Aloware monitors individual agent performance, compares sentiment across reps, and surfaces opportunities to fix issues or reinforce wins, supported by team performance dashboards. On the engagement side it offers an automated power dialer for lead lists, local presence dialing with area-code matching, voicemail drops, forced dispositions, speed-to-lead automation, and bulk SMS campaigns for list filtering and re-engagement. It also offers 24/7 AI voice agents so leads are not sent to voicemail, plus lead prioritization and smart routing. Aloware integrates with HubSpot, Salesforce, Pipedrive, and Zoho. It is a live, operating product as of 2025/2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Eleveo is a workforce optimization software suite built for contact centers, combining call recording, quality management, speech analytics, and workforce management. Its media capture component records voice calls, video, and agent screens across multiple channels, while AI-driven speech analytics applies continuous speech recognition to produce call transcriptions, automated summaries, sentiment detection, topic categorization, and flags. From transcriptions it surfaces highlights, next steps, and trends, and summaries can be exported to CRM systems via an open API. The platform also includes agent scheduling and forecasting, plus compliance tooling for regulations such as GDPR, PCI-DSS, and TCPA. It integrates with major contact center and calling platforms including Cisco Webex Contact Center, Webex Calling, Microsoft Teams, Amazon Connect, Genesys, and Unify OpenScape, with on-premises, cloud, and hybrid deployment options. Eleveo is aimed at mid-market and enterprise contact centers and quality, compliance, and operations teams that need to capture, transcribe, and review customer conversations at scale rather than individual meeting note-taking.
Best suited for
Aloware is a free tier with paid upgrades (freemium); Eleveo is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Aloware | Eleveo |
|---|---|---|
| Core capability | Automated power dialer with local presence (area-code matching) and voicemail drops | AI speech analytics with continuous speech-to-text transcription |
| Standout feature | Call recording with automatic transcription | Omnichannel media capture (voice, video, and screen recording) |
| Team usage | AI conversation intelligence: sentiment trends, keyword tracking, conversation insights | Automated call summaries with highlights, topics, and next steps |
| Integrations | Custom AI call summaries tailored to team KPIs, with call-summary search | Sentiment detection and conversation categorization across interactions |
| Languages & capture | Agent performance monitoring and sentiment comparison for coaching | Workforce management with AI forecasting and agent scheduling |
| Best-fit workflow | Speed-to-lead automation, smart routing, and lead prioritization | Compliance tooling for GDPR, PCI-DSS, and TCPA |
Aloware
Choose Aloware if you need outbound sales teams running power-dialed cold-call campaigns with ai analysis — strengths include pairs outbound power dialing with ai call analysis and coaching in a single platform.
Eleveo
Choose Eleveo if you need recording and transcribing customer service and sales calls at scale — strengths include analyzes and transcribes 100% of recorded interactions, not just samples.
Aloware
Eleveo
It depends on your workflow. Aloware is strong for outbound sales teams running power-dialed cold-call campaigns with ai analysis, while Eleveo is strong for recording and transcribing customer service and sales calls at scale. Both transcribe and summarize meetings.
Aloware is a free tier with paid upgrades and Eleveo is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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