Aloware: Sales engagement and contact platform with a power dialer plus AI conversation intelligence that records, transcribes, and analyzes calls for coaching. Convin: AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aloware when outbound sales teams running power-dialed cold-call campaigns with ai analysis matters most, and Convin when coaching agents with real-time cues and post-call scoring matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Sales engagement and contact platform with a power dialer plus AI conversation intelligence that records, transcribes, and analyzes calls for coaching.
AI conversation intelligence platform for contact centers and sales teams that records, transcribes, and scores calls, chats, and emails.
Aloware is a sales engagement and AI voice platform that combines an automated power dialer with conversation intelligence built for outbound revenue teams. Calls are recorded and automatically transcribed, and Aloware's AI voice analytics detect sentiment trends, track keywords, and generate conversation insights that highlight action items and customer concerns. After each call, the platform can produce custom AI summaries tailored to a team's KPIs, and call-summary search lets managers find relevant moments across many conversations. For coaching, Aloware monitors individual agent performance, compares sentiment across reps, and surfaces opportunities to fix issues or reinforce wins, supported by team performance dashboards. On the engagement side it offers an automated power dialer for lead lists, local presence dialing with area-code matching, voicemail drops, forced dispositions, speed-to-lead automation, and bulk SMS campaigns for list filtering and re-engagement. It also offers 24/7 AI voice agents so leads are not sent to voicemail, plus lead prioritization and smart routing. Aloware integrates with HubSpot, Salesforce, Pipedrive, and Zoho. It is a live, operating product as of 2025/2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Convin is an AI-backed conversation intelligence platform built primarily for contact centers and sales teams that handle high volumes of customer interactions. Its core function is to capture and analyze the full range of conversations, recording calls and ingesting chats and emails, then generating transcriptions and concise summaries for each interaction. On top of that data, Convin's AI analyzes conversations to detect buying signals, objections, competitor mentions, sentiment shifts, and recurring pain points, and it builds searchable conversation libraries. The platform applies automated call scoring for quality, sentiment, and compliance, which replaces sampling-based manual QA by evaluating interactions at scale rather than a small subset. Convin also offers real-time coaching cues and agent assistance during live calls, along with role-based dashboards for agents, managers, and leaders so each can see relevant performance data. It integrates with CRM systems to capture action items and next steps for follow-up. Convin serves regulated and high-volume industries such as fintech, banking, healthcare, real estate, and retail, and is aimed at teams that want data-driven coaching and quality assurance rather than subjective spot checks. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aloware is a free tier with paid upgrades (freemium); Convin is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aloware | Convin |
|---|---|---|
| Core capability | Automated power dialer with local presence (area-code matching) and voicemail drops | Automatic recording and transcription of calls, chats, and emails |
| Standout feature | Call recording with automatic transcription | AI call scoring for quality, sentiment, and compliance |
| Team usage | AI conversation intelligence: sentiment trends, keyword tracking, conversation insights | Real-time agent coaching cues and live assistance |
| Integrations | Custom AI call summaries tailored to team KPIs, with call-summary search | Searchable conversation library with buying-signal and objection detection |
| Languages & capture | Agent performance monitoring and sentiment comparison for coaching | Role-based dashboards for agents, managers, and leaders |
| Best-fit workflow | Speed-to-lead automation, smart routing, and lead prioritization | Automatic recording and transcription of calls, chats, and emails |
Aloware
Choose Aloware if you need outbound sales teams running power-dialed cold-call campaigns with ai analysis — strengths include pairs outbound power dialing with ai call analysis and coaching in a single platform.
Convin
Choose Convin if you need automating quality assurance across all contact-center interactions — strengths include analyzes interactions across voice, chat, and email channels.
Aloware
Convin
It depends on your workflow. Aloware is strong for outbound sales teams running power-dialed cold-call campaigns with ai analysis, while Convin is strong for automating quality assurance across all contact-center interactions. Both transcribe and summarize meetings.
Aloware is a free tier with paid upgrades and Convin is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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