Akiflow Meeting Assistant: An AI meeting assistant built into the Akiflow planner that automatically joins Zoom, Google Meet, and Microsoft Teams calls to record, transcribe with speaker identification, and summarize them. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Akiflow Meeting Assistant when capturing transcripts and summaries of recurring team or client video calls without manual note-taking matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
An AI meeting assistant built into the Akiflow planner that automatically joins Zoom, Google Meet, and Microsoft Teams calls to record, transcribe with speaker identification, and summarize them.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
Akiflow Meeting Assistant is a meeting note-taker integrated directly into Akiflow, the time-blocking planner and calendar app. Once enabled in Settings under the AI Center, it connects to a chosen calendar account and automatically joins scheduled online meetings on Zoom, Google Meet, and Microsoft Teams. After a call ends, it records and transcribes the conversation with speaker identification, then produces an AI-generated summary of the main points and decisions, with the transcript typically ready within minutes and an email notification when it's done. A distinguishing trait is how tightly it ties into Akiflow's workflow: it detects action items from the discussion and lets you turn them into Akiflow tasks with one click, and it can draft a follow-up email pre-filled with the summary, action items, and attendees. Reviewers can also play back the meeting audio in-app while reading the transcript. It works on both desktop and mobile, with a streamlined mobile interface for quick review. It is aimed at professionals who already plan their day in Akiflow and want meeting capture without leaving the app.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
Akiflow Meeting Assistant is a free tier with paid upgrades (paid); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Akiflow Meeting Assistant | Uniphore |
|---|---|---|
| Core capability | Automatically joins scheduled Zoom, Google Meet, and Microsoft Teams meetings from a connected calendar | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | Records and transcribes calls with speaker identification | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | AI-generated meeting summaries of key points and decisions | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Detects action items and converts them into Akiflow tasks with one click | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Drafts follow-up emails pre-filled with the summary, action items, and attendees | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | In-app audio playback while reviewing transcripts, on desktop and mobile | Automated after-call work (ACW) summaries and post-call task automation |
Akiflow Meeting Assistant
Choose Akiflow Meeting Assistant if you need capturing transcripts and summaries of recurring team or client video calls without manual note-taking — strengths include deeply integrated with the akiflow planner, so notes, tasks, and follow-ups stay in one workflow.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
Akiflow Meeting Assistant
Uniphore
It depends on your workflow. Akiflow Meeting Assistant is strong for capturing transcripts and summaries of recurring team or client video calls without manual note-taking, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
Akiflow Meeting Assistant is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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