Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Clari Copilot: Real-time sales call prompts and conversation intelligence This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Clari Copilot when objection handling with battlecards matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Real-time sales call prompts and conversation intelligence
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Clari Copilot, formerly known as Wingman, is a conversation-intelligence tool for sales teams that records, transcribes, and analyzes calls to improve coaching and deal execution. It captures conversations across major conferencing platforms, generates summaries and action items, and provides real-time battlecards and cues to help reps handle objections and stay on message during live calls. After calls, managers get analytics, scorecards, and deal insights, and because Copilot is part of the broader Clari revenue platform, conversation data can connect to forecasting and pipeline workflows. It integrates with CRMs so notes and next steps sync automatically into existing systems. Clari Copilot is aimed at mid-market and enterprise revenue teams that want both in-call assistance and after-call intelligence tied to their pipeline. It is most valuable for organizations that already think about revenue operations holistically and want conversation data feeding into deal and forecast visibility, not just standalone meeting notes. Platforms: Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams, Salesforce. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Clari Copilot is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Clari Copilot |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Recording and transcription |
| Standout feature | AI call summaries with key topic recognition | Real-time battlecards and cues |
| Team usage | Sentiment analysis and talk-to-listen ratios | AI summaries and action items |
| Integrations | Transcription with text search and call scoring | Deal and pipeline insights |
| Languages & capture | CRM logging and an advanced analytics add-on | CRM integrations |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Clari Copilot
Choose Clari Copilot if you need real-time sales call coaching — strengths include strong real-time call assistance.
Aircall
Clari Copilot
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Clari Copilot is strong for real-time sales call coaching. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Clari Copilot is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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