Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Whisperit: Whisperit is a Swiss-hosted, AI-powered workspace for legal professionals that turns voice dictation into formatted legal documents and supports case analysis and research. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Whisperit when reviewing and extracting key facts, parties, and timelines from case files and contracts matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Whisperit is a Swiss-hosted, AI-powered workspace for legal professionals that turns voice dictation into formatted legal documents and supports case analysis and research.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Whisperit is an AI-powered workspace built for lawyers, law firms, solo practitioners, and notaries. Its core is voice-first dictation: users speak naturally and Whisperit transcribes their words in real time, with speaker labels and legal-specific vocabulary, then turns the result into a structured, formatted legal document ready to review and edit. Beyond dictation, the platform analyzes uploaded case files, PDFs, and emails to extract parties, dates, and key facts, and offers legal research that returns cited answers from a user's documents and external legal databases. Drafting templates and style profiles apply firm-specific citation, numbering, and tone rules. It supports dictation and correspondence in German, French, Italian, Dutch, and English. Whisperit emphasizes security and compliance: data is hosted on Swiss servers, encrypted, and compliant with GDPR and Swiss data protection law, with team collaboration features including real-time editing and version tracking. Integrations include Microsoft Word, Outlook, Google Drive, OneDrive, SharePoint, Gmail, DocuSign, IncaMail, and PDF tools. It primarily serves European legal teams.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Whisperit is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Whisperit |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Real-time voice dictation transcribed into formatted legal documents |
| Standout feature | AI call summaries with key topic recognition | Speaker labels and legal-specific vocabulary recognition |
| Team usage | Sentiment analysis and talk-to-listen ratios | Document analysis extracting parties, dates, and key facts from case files, PDFs, and emails |
| Integrations | Transcription with text search and call scoring | Legal research returning cited answers from documents and external databases |
| Languages & capture | CRM logging and an advanced analytics add-on | Drafting templates and style profiles enforcing firm-specific citation, numbering, and tone |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Multilingual support across German, French, Italian, Dutch, and English |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Whisperit
Choose Whisperit if you need lawyers dictating and drafting formatted legal documents by voice — strengths include purpose-built for legal workflows with practice-area templates and legal vocabulary.
Aircall
Whisperit
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Whisperit is strong for lawyers dictating and drafting formatted legal documents by voice. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Whisperit is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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