Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Whisper Notes: Offline, privacy-first Whisper transcription app for iPhone and Mac that records and, on Mac, summarizes meetings and recordings. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Whisper Notes when summarizing and querying meeting recordings on a mac matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Offline, privacy-first Whisper transcription app for iPhone and Mac that records and, on Mac, summarizes meetings and recordings.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Whisper Notes is a privacy-first voice transcription app for iPhone and Mac that runs OpenAI's Whisper speech-recognition model entirely on-device, with no cloud uploads. It records voice or imports audio files such as MP3, M4A, and WAV, and transcribes across more than 100 languages while keeping all processing local. On Mac, it adds AI-powered features including auto-generated titles, summaries, and a chat function to ask questions about transcripts on recordings of three minutes or longer, and it can record meetings from Microsoft Teams, Zoom, and Google Meet as well as offer system-wide dictation via the Fn key. The iPhone app focuses on transcription with quick lock-screen recording, timestamps, and export, while AI summaries on iPhone are noted as not yet available. The app uses a one-time purchase model rather than a subscription, with separate purchases per platform, and the Mac version offers a limited free trial before unlocking unlimited use. It requires Apple Neural Engine hardware (iPhone 12 or newer) and M-series Macs. The developer reports a substantial user base, and the offline, no-subscription approach makes it appealing for users with privacy or confidentiality concerns. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Whisper Notes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Whisper Notes |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | 100% on-device, offline transcription with no cloud uploads |
| Standout feature | AI call summaries with key topic recognition | Whisper-based transcription across 100+ languages |
| Team usage | Sentiment analysis and talk-to-listen ratios | Mac AI summaries, auto titles, and transcript chat (3+ minute recordings) |
| Integrations | Transcription with text search and call scoring | Mac meeting recording for Teams, Zoom, and Google Meet |
| Languages & capture | CRM logging and an advanced analytics add-on | System-wide Fn-key dictation on Mac |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Audio file import, timestamps, and export |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Whisper Notes
Choose Whisper Notes if you need transcribing confidential meetings or interviews entirely offline — strengths include fully offline processing is strong for privacy and confidential recordings.
Aircall
Whisper Notes
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Whisper Notes is strong for transcribing confidential meetings or interviews entirely offline. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Whisper Notes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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