Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. VXT: Communications platform for law firms with an AI notetaker (VXT Meet) for recording and summarizing meetings. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and VXT when law firms linking meeting summaries to specific matters matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Communications platform for law firms with an AI notetaker (VXT Meet) for recording and summarizing meetings.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
VXT is a communications platform built specifically for law firms and legal professionals, combining a VoIP phone system, team messaging, and an AI notetaker called VXT Meet. VXT Meet records and transcribes meetings and generates summaries, and it is designed to work for both video calls and in-person meetings, capturing the conversation so attorneys do not have to take manual notes during client consultations and matter discussions. Because VXT is built for the legal vertical, its notetaker integrates with legal practice management software so summaries and details can be associated with the right matter and client. The platform is aimed at attorneys, paralegals, and law firm staff who want their calls, messages, and meeting notes connected within a single legal-focused toolset. VXT reports use by thousands of attorneys globally and integrations with many practice management systems. It is actively operating in 2025 and 2026, with current customer testimonials, an active app, and ongoing integration support, making it a vertical-specific meeting and notes tool for the legal industry. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); VXT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | VXT |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | AI notetaker (VXT Meet) that records and transcribes meetings |
| Standout feature | AI call summaries with key topic recognition | Meeting summaries for client and matter discussions |
| Team usage | Sentiment analysis and talk-to-listen ratios | Support for both video and in-person meeting capture |
| Integrations | Transcription with text search and call scoring | Integration with legal practice management software |
| Languages & capture | CRM logging and an advanced analytics add-on | Combined VoIP phone, messaging, and notetaking for firms |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
VXT
Choose VXT if you need attorneys capturing client consultations without manual notes — strengths include built specifically for law firms and legal workflows.
Aircall
VXT
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while VXT is strong for attorneys capturing client consultations without manual notes. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and VXT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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