Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. VoiceInk: VoiceInk is an open-source macOS dictation app that turns speech into text in any application using local whisper.cpp AI models that run entirely on-device. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and VoiceInk when dictating prompts and code comments into ai chat tools and editors matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
VoiceInk is an open-source macOS dictation app that turns speech into text in any application using local whisper.cpp AI models that run entirely on-device.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
VoiceInk is a native macOS dictation application that converts spoken words into text and inserts them into any app, positioned as an open-source alternative to Superwhisper and Wispr Flow. It runs transcription locally using whisper.cpp Whisper models (and Parakeet via FluidAudio), so voice data stays on the device by default; optionally, you can connect cloud transcription and AI services such as Groq, Deepgram, Cerebras, and Gemini using your own API keys. Users trigger recording with global keyboard shortcuts or push-to-talk, and VoiceInk types the result wherever the cursor sits. Its Power Mode automatically switches transcription and AI-enhancement settings based on the active app or website, while a Personal Dictionary handles custom terminology and text replacements. Enhancement prompts can reformat dictation for email, chat, or social posts, and a later release added the ability to share audio files into the app for transcription. The project is published on GitHub under GPL v3, runs on Apple Silicon Macs (macOS 14.4+), and also offers an iOS version. It suits writers, developers, and professionals who want fast, private hands-free text entry.
Best suited for
Aircall is a free tier with paid upgrades (freemium); VoiceInk is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | VoiceInk |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Local on-device speech-to-text via whisper.cpp and Parakeet (FluidAudio) Whisper models |
| Standout feature | AI call summaries with key topic recognition | Optional cloud transcription/enhancement through user-supplied API keys (Groq, Deepgram, Cerebras, Gemini) |
| Team usage | Sentiment analysis and talk-to-listen ratios | Global keyboard shortcuts and push-to-talk dictation that inserts text into any app |
| Integrations | Transcription with text search and call scoring | Power Mode: automatic per-app/per-website switching of transcription and AI settings |
| Languages & capture | CRM logging and an advanced analytics add-on | Personal Dictionary for custom words, phrases, and text replacements |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | AI enhancement modes (email, chat, posts) and audio-file transcription support |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
VoiceInk
Choose VoiceInk if you need hands-free drafting of emails, messages, and documents in any macos app — strengths include transcribes entirely offline by default, keeping voice data on-device for privacy.
Aircall
VoiceInk
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while VoiceInk is strong for hands-free drafting of emails, messages, and documents in any macos app. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and VoiceInk is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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