Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Vatis Tech: Speech-to-text platform with developer API, speaker diarization, and meeting transcription tools. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Vatis Tech when embedding transcription into applications via the api matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Speech-to-text platform with developer API, speaker diarization, and meeting transcription tools.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Vatis Tech is a speech-to-text platform that converts audio and video into text and offers both a developer API and self-serve tools, including a meeting transcription and summarization tool. The service supports a broad set of languages with real-time language switching and provides speaker diarization to identify and label individual participants in multi-speaker recordings such as meetings and interviews. It accepts a wide range of audio and video formats and offers several export options, including TXT, DOCX, SRT, VTT, JSON, and PDF, along with a built-in editor for proofreading transcripts. Beyond transcription, Vatis Tech includes audio-intelligence capabilities such as sentiment analysis, intent detection, topic identification, and PII redaction, and it can translate transcripts into additional languages. For developers, the platform exposes a REST API with Python and JavaScript SDKs and custom-vocabulary support for domain-specific terms, while flexible deployment options include cloud and on-premises. Vatis Tech markets enterprise-grade security with GDPR compliance, ISO 27001, and SOC 2 Type II. It suits both teams that want to transcribe meeting recordings directly and developers who need to embed transcription into their own applications. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Vatis Tech is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Vatis Tech |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Speech-to-text API with Python and JavaScript SDKs |
| Standout feature | AI call summaries with key topic recognition | Speaker diarization for multi-speaker recordings |
| Team usage | Sentiment analysis and talk-to-listen ratios | Free meeting transcription and summarization tool |
| Integrations | Transcription with text search and call scoring | Audio intelligence: sentiment, intent, topics, and PII redaction |
| Languages & capture | CRM logging and an advanced analytics add-on | Multiple export formats (TXT, DOCX, SRT, VTT, JSON, PDF) |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Cloud and on-premises deployment with enterprise compliance |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Vatis Tech
Choose Vatis Tech if you need transcribing uploaded meeting recordings and generating summaries — strengths include combines a developer api with self-serve meeting tools.
Aircall
Vatis Tech
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Vatis Tech is strong for transcribing uploaded meeting recordings and generating summaries. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Vatis Tech is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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