Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Transkriptor: AI speech-to-text platform that transcribes meetings, interviews, lectures and audio/video files into editable text in many languages. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Transkriptor when capturing and summarizing virtual meetings on zoom, meet or teams matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
AI speech-to-text platform that transcribes meetings, interviews, lectures and audio/video files into editable text in many languages.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Transkriptor is an AI-powered transcription service that converts spoken audio and video into written text. Users can upload recordings in common formats such as MP3, MP4, WAV, AAC and M4A, paste a link, record directly, or connect the tool to virtual meetings on Zoom, Google Meet and Microsoft Teams so calls are captured and transcribed automatically. The underlying speech recognition engine supports transcription across a wide range of languages and uses speaker diarization to detect and label who is speaking in multi-participant conversations. Beyond raw transcripts, Transkriptor includes an AI assistant and AI chat layer that can summarize a conversation, draft follow-up emails, extract key points and answer questions about the content of a transcript. Transcripts can be organized in folders and workspaces, edited in-browser, translated, and exported, including the ability to create SRT subtitle files for video. It is offered as a web app along with mobile apps and a Chrome extension. The product is aimed at professionals and students such as journalists, researchers, lawyers, consultants and sales teams who need to turn recorded conversations into searchable, shareable documents. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Transkriptor is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Transkriptor |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Automatic transcription of uploaded audio/video files and links |
| Standout feature | AI call summaries with key topic recognition | Direct meeting capture and transcription for Zoom, Google Meet and Microsoft Teams |
| Team usage | Sentiment analysis and talk-to-listen ratios | Speaker diarization that labels individual speakers |
| Integrations | Transcription with text search and call scoring | Support for transcription in 100+ languages plus translation |
| Languages & capture | CRM logging and an advanced analytics add-on | AI assistant and AI chat to summarize transcripts and answer questions |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | SRT subtitle export and in-browser transcript editing |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Transkriptor
Choose Transkriptor if you need transcribing recorded interviews and research conversations — strengths include handles many input methods (file upload, link, recording, and live meetings).
Aircall
Transkriptor
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Transkriptor is strong for transcribing recorded interviews and research conversations. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Transkriptor is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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