Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Superwhisper: Voice-to-text app for Mac, Windows, and iOS that records and transcribes meetings on-device without a bot, with speaker labels and offline processing. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Superwhisper when offline dictation and voice typing across desktop and mobile matters most. Run both through a week of actual calls to see which suits your workflow.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Voice-to-text app for Mac, Windows, and iOS that records and transcribes meetings on-device without a bot, with speaker labels and offline processing.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Superwhisper is a voice-to-text application for macOS, Windows, and iOS that, in addition to system-wide dictation, can record and transcribe meetings directly from the device without joining the call as a visible bot. Its meeting transcription feature captures audio from meeting apps such as Zoom, Microsoft Teams, and Google Meet and produces transcripts with automatic speaker identification across longer recordings. Because the speech recognition models can run on-device, Superwhisper supports offline processing and states that meeting audio does not get uploaded, which the product frames as suitable for confidential calls or organizations with strict data policies. It supports a large range of languages with automatic detection and can transcribe common audio and video file formats including MP3, MP4, M4A, WAV, and WEBM. A Super Mode lets users dictate quick recaps or summaries that can be pasted into productivity tools, and a browser-based voice recorder is available for fast transcription. The app is positioned as both a general dictation tool and a bot-free meeting transcription option, and the website indicates the product is actively maintained. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Superwhisper is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Superwhisper |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Bot-free meeting recording and transcription captured from the device |
| Standout feature | AI call summaries with key topic recognition | On-device, offline speech recognition that keeps audio local |
| Team usage | Sentiment analysis and talk-to-listen ratios | Automatic speaker labels across longer recordings |
| Integrations | Transcription with text search and call scoring | File transcription for MP3, MP4, M4A, WAV, and WEBM formats |
| Languages & capture | CRM logging and an advanced analytics add-on | Super Mode for dictating recaps and summaries |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | System-wide voice typing across applications |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Superwhisper
Choose Superwhisper if you need transcribing confidential zoom, teams, or meet calls without a bot — strengths include records meetings without adding a visible bot to the call.
Aircall
Superwhisper
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Superwhisper is strong for transcribing confidential zoom, teams, or meet calls without a bot. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Superwhisper is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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