Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Speakr: Self-hosted web app for transcribing meeting recordings with diarization, summaries, action items, per-recording chat, and library-wide semantic search. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Speakr when extracting action items and decisions from recorded calls matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Self-hosted web app for transcribing meeting recordings with diarization, summaries, action items, per-recording chat, and library-wide semantic search.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Speakr is a self-hosted web application designed for transcribing audio recordings such as meetings, generating concise summaries and titles, and interacting with the content through a chat interface. It runs entirely on the user's own server, giving full control over data, and is dual-licensed under AGPL-3.0 and a commercial license. The project is actively maintained, with a v0.9.0-alpha release dated June 2026 and over 970 commits. Speakr produces transcripts with automatic language detection and optional AI-powered speaker diarization so users can see who said what. Its summarization can be customized with prompts, and meeting summaries include an action-items view that filters out general discussion to surface decisions, tasks, deadlines, and calendar-worthy events. For deeper interaction, a per-recording chat lets users ask questions about a single recording, while an experimental Inquire Mode provides semantic search and natural-language chat across an entire library of recordings. Speakr can capture system or browser-tab audio, supports configurable AI models and endpoints compatible with OpenAI, OpenRouter, and local models, and includes multi-user support with SSO, group workspaces, an admin dashboard, and export and sharing tools aimed at privacy-conscious teams. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Speakr is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Speakr |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Self-hosted transcription with automatic language detection |
| Standout feature | AI call summaries with key topic recognition | Optional AI-powered speaker diarization |
| Team usage | Sentiment analysis and talk-to-listen ratios | Customizable summaries plus an action-items view for decisions and tasks |
| Integrations | Transcription with text search and call scoring | Per-recording chat and an Inquire Mode for semantic search across the whole library |
| Languages & capture | CRM logging and an advanced analytics add-on | System and browser-tab audio capture |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Multi-user support with SSO, group workspaces, and admin dashboard |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Speakr
Choose Speakr if you need privacy-conscious teams self-hosting transcription and summaries for internal meetings — strengths include runs entirely on the user's own infrastructure for full data control.
Aircall
Speakr
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Speakr is strong for privacy-conscious teams self-hosting transcription and summaries for internal meetings. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Speakr is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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