Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Soundcore Work: Coin-sized AI voice recorder by Anker that transcribes and summarizes meetings with key points and action items. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Soundcore Work when recording lectures or interviews for later summary matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Coin-sized AI voice recorder by Anker that transcribes and summarizes meetings with key points and action items.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Soundcore Work is a coin-sized AI voice recorder from Anker's Soundcore brand, designed for professionals who want to capture in-person meetings, calls, lectures, and interviews and convert them into structured notes. Weighing a fraction of an ounce, it can be clipped to a collar, worn as a necklace, or attached magnetically to a phone, and uses dual omnidirectional microphones to capture audio around a table along with speaker identification to separate voices in a session. Recordings are processed through the Soundcore Work app, available on iOS and Android with a web-based online hub for desktop review, where AI generates transcripts plus structured summaries with key points and action items based on templates. The device supports a large set of languages and stores audio and transcriptions encrypted on-device, sending audio to the cloud only temporarily for transcription. A monthly allotment of free transcription minutes is included, with optional higher tiers. It is aimed at salespeople, consultants, students, and other professionals who need accurate, hands-free meeting capture in a compact form factor. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Soundcore Work is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Soundcore Work |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Coin-sized wearable recorder with dual omnidirectional mics |
| Standout feature | AI call summaries with key topic recognition | Speaker identification to separate multiple voices |
| Team usage | Sentiment analysis and talk-to-listen ratios | AI summaries with key points and action items via templates |
| Integrations | Transcription with text search and call scoring | Soundcore Work app for iOS and Android plus web online hub |
| Languages & capture | CRM logging and an advanced analytics add-on | Support for 150+ languages |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | On-device AES-256 encryption with temporary cloud transcription |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Soundcore Work
Choose Soundcore Work if you need capturing in-person sales meetings and client conversations — strengths include very compact and easy to wear or attach to a phone.
Aircall
Soundcore Work
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Soundcore Work is strong for capturing in-person sales meetings and client conversations. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Soundcore Work is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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