Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Skribby: Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Skribby when streaming real-time meeting transcripts into a custom application matters most. Try them side by side on real calls before deciding — needs vary by team.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Skribby, operated by Skribe VOF, is a managed meeting bot API designed for developers who want to add recording and transcription to their own products without building bot infrastructure from scratch. It positions itself as a Recall.ai-style alternative, letting teams deploy meeting bots in a few minutes that join Zoom, Microsoft Teams, and Google Meet calls to capture audio, video, and transcripts. Skribby supports real-time transcription over WebSocket as well as asynchronous transcripts, speaker identification, webhook notifications for transcripts and bot events, and bot authentication for restricted meetings. A defining characteristic is its bring-your-own-key approach: rather than locking users into a single speech engine, it integrates with more than ten transcription providers including Deepgram, Groq Whisper, Soniox, AssemblyAI, and ElevenLabs, so customers supply their own provider credentials. It supports 30-plus languages and advertises GDPR-compliant operation. Skribby runs as a pay-as-you-go cloud API with a low hourly base rate, optional video recording and storage add-ons, and no monthly minimums, alongside developer resources such as REST API references, quickstart guides, and real-time transcription documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Skribby is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Skribby |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | Meeting bots that join and record Zoom, Microsoft Teams, and Google Meet |
| Standout feature | AI call summaries with key topic recognition | Real-time transcription over WebSocket plus asynchronous transcripts |
| Team usage | Sentiment analysis and talk-to-listen ratios | Bring-your-own-key support for 10+ transcription providers (Deepgram, Whisper, AssemblyAI, Soniox, ElevenLabs) |
| Integrations | Transcription with text search and call scoring | Webhook notifications for transcripts and bot events |
| Languages & capture | CRM logging and an advanced analytics add-on | Speaker identification (diarization) and 30+ language support |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Bot authentication for joining restricted meetings |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Skribby
Choose Skribby if you need adding meeting recording and transcription to a saas product via api — strengths include pay-as-you-go api with no monthly minimums or contracts.
Aircall
Skribby
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Skribby is strong for adding meeting recording and transcription to a saas product via api. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Skribby is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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