Aircall: Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring. Scriber GPT: AI audio and video transcription tool for meetings, interviews, and webinars with speaker detection and subtitle export. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Aircall when running outbound and inbound sales calling with ai transcription matters most, and Scriber GPT when producing subtitles from webinar and meeting recordings matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Cloud phone and call center platform with built-in AI conversation intelligence: transcription, call summaries, sentiment, and call scoring.
AI audio and video transcription tool for meetings, interviews, and webinars with speaker detection and subtitle export.
Aircall is a cloud-based phone and call center platform widely used by sales and support teams, with an integrated AI conversation intelligence layer that runs across calls rather than as a separate bolt-on system. Its core function is to handle business calling through features like power dialing, call recording, IVR, queueing, and routing, while Aircall AI transcribes conversations and analyzes them for insights. The conversation intelligence capabilities include AI-generated call summaries, key topic recognition, sentiment analysis, talk-to-listen ratios, transcription text search, and call scoring, which together help teams spot coaching opportunities and understand customer objections and buying signals. Aircall centralizes communications in a Workspace that brings voice, text, voicemail, and WhatsApp into a threaded view around each customer, with access to recordings and transcripts. The platform logs activity and transcripts to connected CRMs, and an analytics add-on extends dashboards with advanced filters, longer history, and KPI drill-downs. Aircall is aimed at sales and customer-facing teams that want a reliable cloud phone system with conversation intelligence included, rather than running a separate dialer and analysis tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Scriber GPT is an AI-powered transcription service that turns audio and video files into text, built on Whisper-based speech recognition. It accepts common formats such as MP3, MP4, WAV, and M4A and is positioned for transcribing podcasts, interviews, meetings, lectures, webinars, voice notes, and YouTube videos. The platform offers speaker diarization that distinguishes between multiple speakers and labels them, along with timestamps to make transcripts easier to read, edit, and share. Finished transcripts can be exported to PDF, DOCX, TXT, and the SRT subtitle format, and after transcription users can translate content into other languages while preserving speaker labels and timestamps, with exports available as TXT, SRT, VTT, DOCX, or PDF. Scriber GPT supports a large number of languages and maintains dedicated workflows for specific use cases including interviews, webinars, and professional sectors. The service offers a free tier with a limited number of minutes and paid options for higher volume and additional workflow tools, and it is presented as an actively operating product. It targets researchers, journalists, content creators, and professionals who need accurate, captionable transcripts. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Aircall is a free tier with paid upgrades (freemium); Scriber GPT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Aircall | Scriber GPT |
|---|---|---|
| Core capability | Cloud calling with power dialing, recording, IVR, and routing | AI transcription for audio and video across many file formats |
| Standout feature | AI call summaries with key topic recognition | Speaker diarization with labeled speakers and timestamps |
| Team usage | Sentiment analysis and talk-to-listen ratios | Subtitle export in SRT plus PDF, DOCX, and TXT |
| Integrations | Transcription with text search and call scoring | Translation of transcripts while preserving speaker labels and timestamps |
| Languages & capture | CRM logging and an advanced analytics add-on | Dedicated interview and webinar transcription workflows |
| Best-fit workflow | Cloud calling with power dialing, recording, IVR, and routing | Support for 90+ languages |
Aircall
Choose Aircall if you need running outbound and inbound sales calling with ai transcription — strengths include conversation intelligence is built into the phone system itself.
Scriber GPT
Choose Scriber GPT if you need transcribing job and research interviews with labeled speakers — strengths include covers meetings, interviews, and webinars with speaker-labeled output.
Aircall
Scriber GPT
It depends on your workflow. Aircall is strong for running outbound and inbound sales calling with ai transcription, while Scriber GPT is strong for transcribing job and research interviews with labeled speakers. Both transcribe and summarize meetings.
Aircall is a free tier with paid upgrades and Scriber GPT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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